User-centered documentation includes documentation that prioritizes the user's tasks and other goals as a means of organizing and directing documentation. The documentation isn't organized by the order of tabs in the UI or even by the tasks that the product team thinks are important. Instead, all organization and content is dictated by the user's goals and needs.

The following content is in the user-centered-documentation category:

Recording of Tech Comm Trends Presentation (STC Puget Sound chapter)

My documentation takeaways from the Boeing disaster -- two essential doc questions to ask for any project

How to motivate users to provide feedback: Show that you're listening to their input

How to design documentation for non-linear reading behavior

User-centered documentation slides

New series: User-centered documentation

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