Carolyn writes with the following question about recording conference calls: I'd like to have a conference call with the two speakers and interview them in much the same way as I've heard you do. I'd like that interview to be a podcast and am wondering what I need to do besides record the phone conversation. Recording is a free feature of http://www.freeconferencecall.com/; the only cost is your long distance charges if they apply. Howev...
Lip Dub, an amateur lip sync video of Harvey Danger's "Flagpole Sitta," is one of the most interesting videos I've seen. I want to analyze it a little, so put on your headphones or crank up your speakers and enjoy it first. Download Lip Dub - Flagpole Sitta by Harvey Danger My 20-Minute Analysis of Lip Dub Why is this such an appealing, engaging video? And why does it capture the essence of the web? Spontaneity The most salient character...
In this podcast from the Atlanta chapter, Rob Houser talks about Vista help, noting that topics in the help aren't just steps. They often have meaty conceptual explanations before the steps. This is a trend away from the heavily task-based help that has been standard in years past. For an example, look at this sample sample help topic from SharePoint 2007's help (excerpt on right). Look at all that conceptual stuff before you even get to ...
I hope you don't mind my asking for a little information about you. Nearly 400 people are subscribed readers to my blog. And others read it who aren't subscribed. Can you check the appropriate boxes in the one-question survey below so I can know you better? Update: Check out the results of the survey here.
If you've not heard of Robert Scoble, he's one of the blog icons. He keeps up with 622 different RSS feeds, scanning for relevant information to pass on to readers. He is a human aggregator of information, picking out little gems here and there from a river of news. He's so thoroughly saturated online, just searching for Robert on Google returns his blog as the first result. Watch this video of Scoble describing how he follows 622 feeds. ...
If you have a web host, like Blue Host, you can have different domains (called add-on domains) that point to different subdirectories within your host account. In this post I explain how to set this up. It's a bit confusing and I've never seen instructions on configuring this. Let's say I want to have two sites, one called johndoe.com and the other janedoe.com, and I only want to have one web host. The root domain of the web host could be...
Listen here: David McNamee presented on Vista and Office 2007 to the Suncoast chapter in May 2007. This is a recording of his presentation. He talks about how the purpose of Vista and Office is to help you create, find, and share information more efficiently. Don't worry that you can't see Vista or Office 2007 in the podcast -- visualize it. He adds a lot of information about the concepts and philosophy behind the new ...
Google Maps now offers a street view to major cities on their maps. It's like there are 360 degree web cams set up all over major cities -- you can virtually explore them, cruising up and down streets. It's simply amazing. Check it out.The only disappointment is that more cities aren't available in the street view. I think right now it's limited to San Francisco, New York, Denver, Las Vegas, and Miami. Watch this video for a two-minute ex...
Alan Houser, a well-known DITA expert and conference committee member for the last STC conference, started up a blog at http://groupwellesley.com/wordpress/. I attended a DITA workshop Alan gave at the Doc Train conference in Vancouver and really enjoyed it. He definitely knows what he's talking about, and he is a regular listener of Tech Writer Voices. I'm excited to see him in the blogosphere—be sure to subscribe to his feed. ...
Although I dismissed the effectiveness of newsletters in a previous post, I am rethinking my position for one main reason: readers of stc-suncoast.org aren't feed savvy enough to be checking their feedreaders daily. And even if they do use feedreaders, it's so easy to skip past a post in the constant barrage of information. So I implemented the ShiftThis Newsletter plugin, which costs $20. It's one of the few plugins that actually costs m...
T asks: I have been a professional pilot for 37 years. I have taken about 7 online courses in Technical Writing and earned a certificate in Technical Writing from Clemson University. I have a Master's degree in Aeronautical Science. I don't have any experience in the graphics software like Photoshop. How can I break into the technical writing field? If you've been a pilot for 37 years, you probably know more about the airplane mechani...
The most pressing idea I took away from STC Leadership day is that associations are on a downward spiral and must innovate in new ways to provide value members want. From 2000 to 2007, membership in the Society for Technical Communication (STC) dropped from 20,000 to 14,000 members. This is not unique to the STC, but is a trend for all associations that don't offer an industry standard certification as their main value. Average retention ...
In this Rice Cooker Critiques podcast, from Design Critique: Products for People, Tim and Tom talk extensively about the usability of several rice cookers. One of their conclusions is that instructions for cooking rice need to be printed on the actual rice cooker. I think the advice is sound and applies to many products: where possible, print instructions in a visible location for the user. This is one way that user help literally becomes...
Carly Fiorina, former CEO of Hewlett-Packard (HP), makes some interesting reflections in this iinnovate podcast (a podcast dedicated to innovation and entrepreneurship). A few things struck me. Carly said corporate America can be confining and limiting after a while. Now that she's out of it, she feels free. As a CEO, she said you're never free. I think everyone in a large corporation can relate to that (hence the popularity of Dilbert ca...
WordPress 2.2 is definitely worth the upgrade. After my backup and restore issues the other night, I had a problem-free upgrade this time. The wp-cache plugin was what threw a monkey wrench in the upgrade before. Is WordPress 2.2 worth it? Yes. Here's why: In previous versions, WordPress let you pull the trigger on a loaded gun. You might activate a plugin that ends up crashing your blog. Now they've made it foolproof by preventing fatal...
