An Article That Changed My Approach to Help
Instructional Text in the User Interface: Some Counterintuitive Implications of User Behaviors :: UXmatters
Trends in Technical Communication: a review [TechScribe software documentation]
Free PDF Alternatives -- Save Yourself $700 and a Headache
A History of Tech Comm Tools. This is a ...
Echoes from the past: DITA, Help, Single-Sourcing tools -- Looking from the 60s to today