Best Tech Writing Tip Ever: Watch a User Try to Follow Your Instructions
Small and Simple Things -- The Best Kind of Goals
Rethinking the Term "Users"
Three Simple Mistakes Non-Technical Writers Make
Thoughts on the Rapidly Changing Pace of Technology
Tips for Avoiding a Sedentary Lifestyle in the Workplace
Resolving Browser Display Discrepancies Between IE and Firefox
If I Had Ten Days to Live ...
The Paradox of White Space: Some Research and Examples of White Space in Web Design
Making Special, Hidden Categories Separate From Your Home Page and Feed
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