Dr.Explain is a Gold Sponsor of the European User Assistance Conference 2010

The following is a sponsored message from Dennis Crane of Indigo Byte Systems. Indigo Byte Systems, the producer of Dr.Explain help authoring tool (http://www.drexplain.com) is proud to become a Gold Sponsor of 2010 UA Europe Conference that will take place on 16th - 17th September 2010 in Stockholm, Sweden. UA Europe Conference is an annual even focused specifically on software user assistance and on-line help systems. It provides a ...

e-Learning Event Coming Up This Friday (Utah location)

If you're in Utah and interested in e-learning, come to the June e-Learning event held by the Intermountain-stc chapter. I'll be giving a presentation on developing a personal voice in audio. It's the same presentation I gave at the Summit in Dallas: Chapter member Tom Johnson will present on how to develop a personal voice in audio. You'll learn how to create video tutorials with a friendly, personable voice by implementing several aud...

Faulty Assumptions About the Scope of Help Content? [Organizing Content 15]

Findability / organizing content 1.0 New Series: Organizing Content [Organizing Content 1] 1.2 Introducing Project Swordfish [Organizing Content 2] 1.3 Things Fall Apart, The Centre Cannot Hold [Organizing Content 3] ...

The Semantic Web and Content Findability: Interview with Patrick Warren [Organizing Content 14]

Findability / organizing content 1.0 New Series: Organizing Content [Organizing Content 1] 1.2 Introducing Project Swordfish [Organizing Content 2] 1.3 Things Fall Apart, The Centre Cannot Hold [Organizing Content 3] ...

Using Mediawiki Templates to Organize Content [Organizing Content 13]

Findability / organizing content 1.0 New Series: Organizing Content [Organizing Content 1] 1.2 Introducing Project Swordfish [Organizing Content 2] 1.3 Things Fall Apart, The Centre Cannot Hold [Organizing Content 3] ...

New Menu Navigation System in WordPress 3.0

This comprehensive post by Justin Tadlock, Goodbye, headaches. Hello, menus!, covers the new menu system in WordPress 3.0 in depth. I've been using the new menu system on some WordPress 3.0 sites, and I have to say it looks like one of the best new features in 3.0. You can drag and drop categories, pages, and external URLs directly onto a navigation bar. As an example, I upgraded the navigation on intermountain-stc.org to 3.0.  It combin...

Help Authoring Tool Comparison from Sarah Maddox

Even though I dismissed the relevance of help authoring tools in my last post, I thought this writeup by Sarah Maddox on help authoring tools from a presentation by Matthew Ellison at a tech comm conference in Australia was worthwhile and helpful. Sarah paraphrases Matthew: HATs hide the complexity and allow you to concentrate on the content. You don't need to worry about coding and scripting, conditional tags and other mechanics under ...

From Help Authoring Tools to Web Tools, Especially Wikis [Organizing Content 12]

Findability / organizing content 1.0 New Series: Organizing Content [Organizing Content 1] 1.2 Introducing Project Swordfish [Organizing Content 2] 1.3 Things Fall Apart, The Centre Cannot Hold [Organizing Content 3] ...

WordPress Tip: There's a Plugin for That

I sent out this tip in my last WordPress newsletter. You can subscribe to my WordPress newsletter here. One of the many advantages of WordPress over other blog platforms is the number of plugins available. Plugins are scripts that you can add to WordPress to increase the functionality in some way. For example, a contact form plugin gives you an easy way to drop in a contact form into your site. If you use Firefox, you're probably familiar...

Search Engine Optimizing Your Help Content for Google [Organizing Content 11]

Findability / organizing content 1.0 New Series: Organizing Content [Organizing Content 1] 1.2 Introducing Project Swordfish [Organizing Content 2] 1.3 Things Fall Apart, The Centre Cannot Hold [Organizing Content 3] ...

Figuring Out Search Algorithms [Organizing Content 10]

Findability / organizing content 1.0 New Series: Organizing Content [Organizing Content 1] 1.2 Introducing Project Swordfish [Organizing Content 2] 1.3 Things Fall Apart, The Centre Cannot Hold [Organizing Content 3] ...

Browse Versus Search: Stumbling into the Unknown Unknown [Organizing Content 9]

Findability / organizing content 1.0 New Series: Organizing Content [Organizing Content 1] 1.2 Introducing Project Swordfish [Organizing Content 2] 1.3 Things Fall Apart, The Centre Cannot Hold [Organizing Content 3] ...

Second-Level Faceted Navigation [Organizing Content 8]

Findability / organizing content 1.0 New Series: Organizing Content [Organizing Content 1] 1.2 Introducing Project Swordfish [Organizing Content 2] 1.3 Things Fall Apart, The Centre Cannot Hold [Organizing Content 3] ...

WordPress Tip: Backing Up Your Database

I sent out this tip in my last WordPress newsletter. You can subscribe to my WordPress newsletter here. With WordPress 3.0 just around the corner, scheduled to be released before the end of the month, what should you do to prepare? When the update is available, you'll see a notification message at the top of your WordPress administrative interface. It will prompt you to back up your database and files before upgrading to 3.0. Many users h...

Implementing Faceted Classification/Search with a Help Authoring Tool [Organizing Content 7]

Findability / organizing content 1.0 New Series: Organizing Content [Organizing Content 1] 1.2 Introducing Project Swordfish [Organizing Content 2] 1.3 Things Fall Apart, The Centre Cannot Hold [Organizing Content 3] ...