The Importance of Validation (video)
Notes Watching Senior Users at the Computer
Podcamp Salt Lake City, March 27 -- "Interviewing Remote and Local Guests for Podcasts"
Podcast -- Blogging for Technical Communicators Webinar (Part 2)
Podcast -- Blogging for Technical Communicators Webinar (Part 1)
STC Speaker's Registry | Find experts fast
Emotional States of Computer Users in Times of Frustration
Lessons Learned with Quick Reference Guides: Timing and Truth
STC Presentation this Thursday: "Quick Reference Guides: Short and Sweet Technical Documentation"