Search Engine Optimizing Your Help Content for Google [Organizing Content 11]

Findability / organizing content 1.0 New Series: Organizing Content [Organizing Content 1] 1.2 Introducing Project Swordfish [Organizing Content 2] 1.3 Things Fall Apart, The Centre Cannot Hold [Organizing Content 3] ...

Figuring Out Search Algorithms [Organizing Content 10]

Findability / organizing content 1.0 New Series: Organizing Content [Organizing Content 1] 1.2 Introducing Project Swordfish [Organizing Content 2] 1.3 Things Fall Apart, The Centre Cannot Hold [Organizing Content 3] ...

Browse Versus Search: Stumbling into the Unknown Unknown [Organizing Content 9]

Findability / organizing content 1.0 New Series: Organizing Content [Organizing Content 1] 1.2 Introducing Project Swordfish [Organizing Content 2] 1.3 Things Fall Apart, The Centre Cannot Hold [Organizing Content 3] ...

Second-Level Faceted Navigation [Organizing Content 8]

Findability / organizing content 1.0 New Series: Organizing Content [Organizing Content 1] 1.2 Introducing Project Swordfish [Organizing Content 2] 1.3 Things Fall Apart, The Centre Cannot Hold [Organizing Content 3] ...

WordPress Tip: Backing Up Your Database

I sent out this tip in my last WordPress newsletter. You can subscribe to my WordPress newsletter here. With WordPress 3.0 just around the corner, scheduled to be released before the end of the month, what should you do to prepare? When the update is available, you'll see a notification message at the top of your WordPress administrative interface. It will prompt you to back up your database and files before upgrading to 3.0. Many users h...

Implementing Faceted Classification/Search with a Help Authoring Tool [Organizing Content 7]

Findability / organizing content 1.0 New Series: Organizing Content [Organizing Content 1] 1.2 Introducing Project Swordfish [Organizing Content 2] 1.3 Things Fall Apart, The Centre Cannot Hold [Organizing Content 3] ...

Faceted Classification, Faceted Search [Organizing Content 6]

Findability / organizing content 1.0 New Series: Organizing Content [Organizing Content 1] 1.2 Introducing Project Swordfish [Organizing Content 2] 1.3 Things Fall Apart, The Centre Cannot Hold [Organizing Content 3] ...

Topic-Based, Hierarchical Navigation [Organizing Content 5]

Findability / organizing content 1.0 New Series: Organizing Content [Organizing Content 1] 1.2 Introducing Project Swordfish [Organizing Content 2] 1.3 Things Fall Apart, The Centre Cannot Hold [Organizing Content 3] ...

Imposing Order Versus Observing Order [Organizing Content 4]

Findability / organizing content 1.0 New Series: Organizing Content [Organizing Content 1] 1.2 Introducing Project Swordfish [Organizing Content 2] 1.3 Things Fall Apart, The Centre Cannot Hold [Organizing Content 3] 1.4 → Impo...

Things Fall Apart, The Centre Cannot Hold [Organizing Content 3]

Findability / organizing content 1.0 New Series: Organizing Content [Organizing Content 1] 1.2 Introducing Project Swordfish [Organizing Content 2] 1.3 → Things Fall Apart, The Centre Cannot Hold [Organizing Content 3] 1.4 Imposing Orde...

Introducing Project Swordfish [Organizing Content 2]

Findability / organizing content 1.0 New Series: Organizing Content [Organizing Content 1] 1.2 → Introducing Project Swordfish [Organizing Content 2] 1.3 Things Fall Apart, The Centre Cannot Hold [Organizing Content 3] 1.4 Imposing Orde...

New Series: Organizing Content [Organizing Content 1]

Findability / organizing content 1.0 → New Series: Organizing Content [Organizing Content 1] 1.2 Introducing Project Swordfish [Organizing Content 2] 1.3 Things Fall Apart, The Centre Cannot Hold [Organizing Content 3] 1.4 Imposing Orde...

25 Facets for Navigation [Organizing Content 5]

Findability / organizing content 1.0 New Series: Organizing Content [Organizing Content 1] 1.2 Introducing Project Swordfish [Organizing Content 2] 1.3 Things Fall Apart, The Centre Cannot Hold [Organizing Content 3] ...

Changing Your Career to Technical Writing [Guest Responses from Bill Albing and Alyssa Fox]

Recently a reader wrote me asking for advice on changing careers into technical writing. I asked for some colleagues to respond. Bill Albing, an information architect in North Carolina, and Alyssa Fox, a technical communications manager in Texas, responded to the question. With permission from Bill, Alyssa, and "Cedric" (the name I've given the reader), I posted the conversation here. Hello Tom, I am very interested in making a ...

"Tom Johnson: A Modern Day Technical Writer" -- NIU Article

Tom Johnson: A Modern Day Technical Writer Alex Otil, a student at Northern Illinois University, recently interviewed me for an article titled Tom Johnson: A Modern Day Technical Writer. It's a short article probably mainly of interest to students thinking of entering the field of technical writing. Students will also find the newsletter as a whole full of relevant information about entering technical writing. By the way, the title o...