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Finding a Starting Point: Answering Questions or Addressing Purpose?
Jul 10, 2013 • findability •
Abandoning the Social Network and Q&A Idea
Jun 29, 2013 • wordpress •
How do you answer every user's question?
Jun 28, 2013 • findability •
What Have Been My Most Successful Experiences in Connecting Help Material with Users?
Jun 26, 2013 • findability •
Notes from Future of Technical Communication Webinar
Jun 25, 2013 • findability •
Recording of "Video Tutorials for User Assistance" (UA Europe Presentation)
Jun 24, 2013 • podcasts, visual-communication •
Recording of "Making Content More Findable When Users Browse and Search" (UA Europe Presentation)
Jun 24, 2013 • findability, podcasts •
Do We Need a New Approach to Help? Why Are Users So Apathetic Towards Help after 50 Years of Innovation?
Jun 18, 2013 • visual-communication •
How Things Will Be in Tech Comm … After the Singularity?
Jun 15, 2013 • technical-writing, wordpress •
Version 2.0 of I'd Rather Be Writing -- More Community Driven
Jun 10, 2013 • technical-writing •
Structured Authoring By For And Or Nor With In the Web
Jun 8, 2013 • findability •
Reader Question: How Do I Restrict Content by Role in the Same Output?
Jun 6, 2013 • findability, technical-writing •
Exploring Markdown in Collaborative Authoring to Publishing Workflows
Jun 4, 2013 • technical-writing •
Can Help Content Have Recognizable Facets?
May 29, 2013 • findability •
Faceted Search and Query Reformulation
May 28, 2013 • findability •