Questions for letting users switch between macro and micro views

• Can the process be simplified by chunking the information into more granular steps?
• If there are multiple chunks spread out that users have to follow, is there a map that connects the chunks together in a navigable way?
• Would it be appropriate to provide a quick reference guide of the process, as a high-level map of the information terrain?
• Does each chunk connect to the next with a “Next Steps” section?
• What larger process does this task fit into?
• What mechanisms facilitate zooming in and out of the process?
• If you were to draw out the process, what would the workflow map look like?

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