Wayfinding
Provide navigational sign posts such as breadcrumbs or other workflow maps to help orient users as to where they are in a larger system. Don’t assume that the user navigated to the current page following the path you intended.
About Tom Johnson
I'm an API technical writer based in the Seattle area. On this blog, I write about topics related to technical writing and communication — such as software documentation, API documentation, AI, information architecture, content strategy, writing processes, plain language, tech comm careers, and more. Check out my API documentation course if you're looking for more info about documenting APIs. Or see my posts on AI and AI course section for more on the latest in AI and tech comm.
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