Hierarchy
A hierarchical outline of the content (with parent and child items organized in trees) helps users both understand and visualize complex information. Hierarchies that are too complex, or which hide parent-child displays, fail to communicate. Find a balance that allows users to take in the hierarchy at a glance in a meaningful way.
About Tom Johnson
I'm an API technical writer based in the Seattle area. On this blog, I write about topics related to technical writing and communication — such as software documentation, API documentation, AI, information architecture, content strategy, writing processes, plain language, tech comm careers, and more. Check out my API documentation course if you're looking for more info about documenting APIs. Or see my posts on AI and AI course section for more on the latest in AI and tech comm.
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