All post content by year

2024 archives

  1. Using AI to mine log messages from reference doc builds (Prompt engineering series)

  2. AI stream journaling experiment

  3. Biohacking your glucose with AI

  4. Q&A about adoc Studio, with Frank Blome

  5. Q&A about Paligo -- modern CCMS -- with VP of Product Rasmus Petersson

  6. Should you join Bluesky?

  7. Using AI to design landing pages (prompt engineering series)

  8. Why designing landing pages is hard

  9. Unpacking the issues from AI — thoughts on Alan Porter's post Am I the AI Luddite? and Fabrizio Benedetti's How I'm using AI as a technical writer

  10. To establish value, focus more on high priority projects: Reading Michael Lynch's post on why he quit Google to work for himself

  11. Sadik-Khan's Streetfight: Handbook for an Urban Revolution, plus a visual account of Seattle's downtown biking and pedestrian infrastructure

  12. From engineer interviews to written draft, with chain of thought reasoning

  13. New API course on mastering documentation by Mark Wentowski on Docsgeek

  14. Symposium on Usability and Design in France in April 2025

  15. Strategies for making doc bugs actionable

  16. Escaping the Productivity Trap: Experiments with Burkeman's Four Thousand Weeks — guest post by David Kowalsky

  17. NotebookLM podcasts -- the missing piece in the GenAI puzzle?

  18. [Podcast] GenAI and Document360: Conversation with Saravana Kumar

  19. Using AI to jump-start code samples

  20. Unified Knowledge powered by Zoomin -- Q&A with Paul Maass

  21. Two days in my life as a technical writer, followed by reflection and analysis of fragmenting microtasks

  22. What a day in the life of a Technical Writer in the energy industry looks like -- Guest post by Bonnie Denham

  23. Routines and habit stacking

  24. Podcast: Task decomposition and complex tree diagrams

  25. Podcast: Using long-token contexts to quality check an entire API doc set

  26. Podcast: Using file diffs for better release notes in reference docs

  27. Podcast: Populating documentation templates using AI

  28. Podcast: Gathering source material for context input

  29. Podcast: Creating high-fidelity, thematically organized notes from engineering meetings using AI

  30. Blogging as personal training?

  31. Using long-token contexts to quality check an entire API doc set

  32. Seeing invisible details and avoiding predictable, conditioned thought (ZAMM series)

  33. [Podcast] Uncovering and communicating the value of your tech comm teams' work, with Keren Brown

  34. [Prompt engineering series] Using file diffs for better release notes in reference docs

  35. Updates two years later on my smartphone experiment

  36. Thoughts on Docs as code being a broken promise

  37. Get Better at Using Prompts With Deliberate Practice: One technical writer's little experiment — guest post by Diana Cheung

  38. Prompt engineering series: Creating scripts to automate doc build processes

  39. What should your documentation metrics look like? Q&A with Zoomin about their 2024 Technical Content Benchmark Report

  40. AI is accelerating my technical writing output, and other observations

  41. Upcoming conference: AI the API docs

  42. Prompt engineering series: Gathering source input

  43. Prompt engineering series: Error checking the output

  44. Integrating AI with your content delivery platform and documentation: Zoomin Q&A with Keren Brown

  45. Showcasing your API technical writer portfolio and projects — guest post by Peter Gustafson

  46. Prompt engineering series: Reverse engineering the recipe for excellent documentation

  47. Prompt engineering series: Populating documentation templates using AI

  48. Prompt engineering: Task decomposition and complex tree diagrams

  49. Prompt engineering: Creating high-fidelity, thematically organized notes from engineering meetings using AI

  50. Visualizing APIs with tree diagrams, partly generated with AI

  51. Walking and chatting with ChatGPT

  52. Moved AI pages into their own collection and space

  53. Coffee Chat recording: Ask Me Anything about Managing API documentation projects

  54. Evaluating my 2023 site analytics -- why did my traffic drop?

  55. [Podcast] Breaking ground: New API documentation course at UW, with Bob Watson

2023 archives

  1. Book review: Understanding Girls with ADHD: How They Feel and Why They Do What They Do

  2. Etto, a new AI co-pilot for Heretto — Q&A with Casey Jordan

  3. Podcast: Notes and themes from Zen and the Art of Motorcycle Maintenance by Robert Pirsig

  4. Webinar recording: Experiments and use cases for AI from a tech writer’s perspective

  5. 30+ ways I’m using AI in everyday writing life as a technical writer, blogger, and curious human

  6. Podcast: The evolution of podcasting, with Ed Marsh

  7. Webinar: Let's talk API docs: a discussion about issues impacting documentation for APIs

  8. Podcast: Tech writing and Zen and the Art of Motorcycle Maintenance, with Dan Grabski

  9. You've heard of 'Docs as code' -- Now get ready for 'Code as docs': Q&A with Speakeasy

  10. Doing research with AI tools -- avoiding the trap of fabricated URLs

  11. Notes for Building the Cycling City: The Dutch Blueprint for Urban Vitality

  12. Movemate standing board review — fixing your back, legs from sedentary decline from a tech job

  13. My experience trying to write original, full-length human-sounding articles using Claude AI

  14. What is Diátaxis and should you be using it with your documentation?

  15. [Podcast] AI and APIs: What works, what doesn't

  16. Forrester Report, Coding jobs, Hyper-personalization, RFPs, Call center replacement (Oct 9, 2023)

  17. What I learned in using AI for planning and prioritization: Content strategy might be safe from automation

  18. Open-source contribution myths, Hiring poets to train LLMs, Problems with 'content', AI agents (Oct 6, 2023)

  19. Embracing professional redefinition

  20. Documentation failures, Bestiaries, AI Explain post mortem, Inside TechComm podcast (Oct 3, 2023)

  21. New article: AI and APIs: What works, what doesn't

  22. Claude versus ChatGPT -- and a few thoughts on using AI chatbots on an Alaskan cruise

  23. Alphadoc: Build API documentation that tells your API's story

  24. New API course topic: Using AI for summaries

  25. New API doc course topic: Using AI for glossary definitions

  26. New API doc course topic: Using AI for comparison tasks with API responses

  27. New API doc course topic: Using AI For thematic analysis

  28. New API doc course topic: Using AI for language advice

  29. New API doc course topic: Using AI to create doc updates based on bugs

  30. New API doc course topic: Using AI to learn coding

  31. New topic in API course: Using AI tools to write build and publish scripts

  32. New topic in API doc course: AI document engineering with pattern-based prompts

  33. First Look at Oxygen XML's Positron AI Assistant [API doc course]

  34. Adding a new AI section to my API doc course

  35. First look at the Oxygen XML's AI Positron Assistant

  36. Telling your conversion story into tech comm

  37. Chapter PDFs for API doc course

  38. How to meet other technical writers in Seattle -- WTD Seattle coffee chats

  39. How the blog-to-book experiment is going: challenges and thoughts

  40. Blog and API doc course are now one site

  41. Doctave Q&A with Niklas Begley

  42. News turns the content wheel of advertising

  43. Newsletter: Endless news cycles, style checkers, finding research, noticing things around you

  44. How to find academic research to back up your tech comm decisions

  45. Book review of the Art of Noticing, by Rob Walker

  46. AI starting to diminish work for student essay ghostwriters

  47. From DITA to docs-as-code and Docusaurus: Q&A with Mike Howes

  48. Newsletter: Copilot for Docs, Wappalyzer, Illusions, Late projects, Forbidden Fruit

  49. Newsletter: Doctave, Chatbase, SiteGPT, small CLs, TC bibliography

  50. What’s missing from the AI workflow: incentives for content creators to provide training data

  51. Newsletter: Content creator ROI, Netlify, Madbot, and Hollywood

  52. Newsletter: AI doc alerts, state of tools, saying easy or just, automated writing teams

  53. Newsletter: Docusaurus, Lens, Docs-as-Code, 2022 site analytics, and HTML Table formatting

  54. Newsletter: Markprompt Q&A, LearningDITA, Snowflake docs, AI Commits

  55. Meandering thoughts on my 2022 site analytics

  56. Markprompt Q&A with Michael Fester

  57. Newsletter: Alphadoc, vocab lookup, field, Open Assistant, Markprompt, content ops

  58. Newsletter: GPT-4 tutors, Phind.com, Dark user manuals, interfaces for reading docs, automation scripts, and bball

  59. AI chat interfaces could become the primary user interface to read documentation

  60. Using AI tools to look up words and provide mini-poems to help remember their meaning

  61. A script that creates a new Jekyll post and populates it with YAML frontmatter, and also makes a curl call to add a Rebrandly shortlink

  62. Newsletter: Docs-as-ecosystem, structure in WordPress, identity crisis, and pencils

  63. Newsletter: AI and tech comm survey results, Zoomin's predictions, Beating an ATS, ChatGPT plugin docs

  64. Survey results: Technical writers on AI

  65. Newsletter: Why engineers need to write, tech writers in pop culture, 101 subreddit, Cambrian period of AI (April 4, 2023)

  66. Survey on the impact of AI on tech comm

  67. Beyond 'parts' documentation: Moving towards systems thinking with developer portals

  68. The influence of language-generative AI tools on tech comm: parlor tricks or disruption?

  69. Updates on my standing experiment: surprisingly good for the lower back

  70. Presentation recording: Specialization myopia syndrome and the content journey

  71. Podcast: All about Redocly, with founder Adam Altman

  72. Building your own balance board for a standing desk

  73. Finally got Covid -- my experience

  74. Five ways to leverage big-picture thinking as a technical writer

  75. New Job-Hunter Support Group course offered by Bobby Kennedy

  76. New series: Sitting, standing, and walking

  77. Approaching the college personal essay: Tips as a parent helping your student write a compelling essay

2022 archives

  1. Book review: May I Ask a Technical Question, by Jeff Krinock and Matt Hoff

  2. Thoughts on ChatGPT after reading Crawford's Why We Drive: whatever skill you outsource, atrophies

  3. Having fun with ChatGPT

  4. Two examples where high-level overviews are essential: Macbeth and Elon Musk

  5. Pulling readers through long documents

  6. Stoplight tutorial update -- practically every screenshot updated

  7. Podcast about Archbee -- a new documentation tool with a block-based editor, API publishing capability, content re-use, and more

  8. Attempting to write a Life of a [something] narrative

  9. 'Putting together things': Articulating a thesis about the effects of hyper-specialization on documentation

  10. Expanding from cross-product newsletters to a book club and site

  11. Some advice if you're just starting out your technical writing career

  12. Systems thinking: Limits to Growth, Complex Cause and Effect, and Shifting the Burden

  13. Systems thinking and developer portals

  14. Blobr API portal (API doc topic)

  15. The impact of technical diversity on documentation -- epiphanies on a trip to IKEA

  16. Technical diversity/pluralism/fragmentation in tech comm

  17. My Commute Seattle Spotlight

  18. Review of Peter Norton's Autonorama: The Illusory Promise of High-Tech Driving

  19. Docs as Code

  20. Inline ads -- updated advertising offerings

  21. Keynote presentation to STC India 2022

  22. Remote work

  23. Git and GitHub

  24. API documentation

  25. Every page is page one

  26. Marcom and tech comm

  27. Scrum

  28. Let's Talk Docs podcast -- episode on measuring API documentation quality

  29. The History of Content -- Content Components podcast with Patrick Bosek and Sarah O'Keefe

  30. Preparing for technical writing jobs and interviews -- posts from Aaron Redshaw

  31. Content strategy

  32. DITA

  33. WordPress and web CMSs

  34. Quick reference guides

  35. Screencasting

  36. Faceted filtering

  37. Wikis and crowdsourcing

  38. Help authoring tools (HATs) and single-sourcing

  39. [Podcast] Become a technical writer: conversation with Bobby Kennedy about the technical writing courses he offers

  40. My multimodal commuting strategies

  41. Archbee product review -- first look at a new online platform for writing and managing documentation

  42. Part 6: The newsletter as the social content of corporations

  43. MEGAComm recording: How to increase awareness of tech comm inside corporate walls

  44. Updated Metrics and Measurement section in API course to remove scoring aspect

  45. Webinar recording of 'Using MadCap Flare to Generate API Documentation'

  46. Part 5: More specifics about finding a focus

  47. Part 4: Creating engaging content: A balance of interests

  48. Part 3: Five basics for building an audience on the web

  49. Part 2: Initial attempts and failures with workplace content

  50. Part 1: Introduction to influence on the web

  51. Themes from 2021: working from home and podcasting

  52. Site analytics for 2021 -- a few observations and reflections

2021 archives

  1. PDF and eBook formats available for API doc course

  2. One year later after moving to Seattle

  3. Broadcasting your meeting notes (API documentation topic)

  4. Barefoot shoes, basketball, and how to avoid recurring calf strains

  5. "The writing process"-- a new section in my API doc course

  6. HastyDocs: A new approach to keeping API documentation up-to-date, by Jarek Piotrowski

  7. Urban sprawl and car dependence -- some thoughts on solutions

  8. Write the Docs Podcast Episode 35: Docs for Developers book, with Jared Bhatti and Zachary Sarah Corleissen

  9. Presentation recording -- 'Best practices in API docs: Product overviews and getting started tutorials'

  10. The existentialism of technical writing

  11. New article in API doc course: Using Oxygen XML in docs-as-code workflows

  12. Biking and public transportation in Renton and Seattle: Solving the first-mile and last-mile problems

  13. tcworld China 2021 keynote: 'Tech comm and marketing: How to make your tech comm group more visible to those within your company'

  14. New article in API doc course: 'Ensuring documentation coverage with each software release'

  15. Sending doc status reports -- a tool for visibility and relationship building [API doc course]

  16. Recording of 'Product overviews vs. getting started tutorials: striking a balance between read-first and try-first user behaviors'

  17. Review of "Hashtag #TechComm: An Overview of Members, Networks, and Themes from 2016-2019"

  18. New sections in API doc course exploring causes for poor product overviews and getting started tutorials

  19. Five basketball strategies and how they might apply to tech comm

  20. Balancing product overviews with getting started tutorials

  21. Write the Docs Podcast Episode 34: Adding personality to documentation, with Fabrizio Ferri

  22. Five project management responsibilities of senior technical writers

  23. Trying to get back to normal

  24. Paligo: Structured Authoring and Component Content Management made easy

  25. Experiments: Leaving reviews on Google Maps

  26. 10 characteristics of ambiguous content

  27. Experiments: Will reading a physical newspaper improve the way I consume news?

  28. Experiments: What would happen if I exercised 2 hours a day?

  29. Balancing action with narration: Creating product overviews and getting started tutorials to satisfy both try-first and read-first learning modes

  30. An in-depth look at MadCap Flare 2021’s New Markdown Import Feature

  31. Finding a focus

  32. Updated API Getting Started tutorial

  33. Technical writing course Q&A -- 'Become a Technical Writer', with Bobby Kennedy

  34. Updated Stoplight tutorial

  35. Switching from Skype to Zoom for podcasting tools

  36. Videocast: Micro content and Flare -- Conversation with Kate Schneider

  37. Updated glossary article with technical examples [API doc course]

  38. My life story, or reflections on what shaped my life's career trajectory

  39. Analyzing doc portals by looking at developer journeys -- recommended podcast episode from Cherryleaf

  40. Who can make documentation requests

  41. Some good decisions and minor mistakes

  42. 10 observations after using my API documentation checklist in a real scenario

  43. Adding last modified timestamps to content

  44. Product overviews -- a tricky space where documentation and marketing overlap

  45. Q&A about Xeditor -- online XML editor -- with founder Matthias Kraus

  46. Write the Docs Podcast episode 33: Simplified user interfaces, with Anton Bollen

  47. Measuring documentation quality -- a rubric for developer docs

2020 archives

  1. Cherryleaf collects tech writer goals for 2021

  2. Moving to Seattle and making housing decisions using virtual tools

  3. Job transition: from Amazon to Google

  4. Content Strategy Insights podcast with Larry Swanson about API documentation

  5. The most perfect 17-mile biking loop in Santa Clara

  6. Finished up the section on documentation processes (for now)

  7. New API course article: Processes for changing internal doc culture

  8. New API course article: Processes for external contributors

  9. Documentation templates and The Good Docs Project -- guest post by Ankita Tripathi

  10. The story behind Document360 -- podcast with founder Saravana Kumar

  11. Process for collecting feedback post-release (new article in API doc course)

  12. How does Document360 handle challenges with API documentation?

  13. Write the Docs Podcast episode 32: Self-publishing and AsciiDoc, with Mehmed Pasic

  14. Processes for maintaining existing documentation (new article in API doc course)

  15. Developer experience (DevX) usability (new article in API doc course)

  16. Does working outside with the world as your office actually work?

  17. Coffee and Content webinar recording: Treat Code Like Code; Treat Prose Like Prose

  18. New article in API course: Processes for reviewing documentation

  19. On cultivating a garden while the world is crumbling around you

  20. SmartBear's 2020 API report finds 'Accurate and detailed documentation' to be second-most important characteristic of APIs

  21. Write the Docs Podcast episode 31: Site search, with Peter Levan

  22. Redocly tutorial added to API course

  23. New article in API course -- Questions to ask during a documentation kickoff and demo

  24. Inexpensive media hosting and CLI uploading with Wasabi?

  25. ISTC article on developer documentation trends

  26. Playing a product design role as a content designer -- podcast with Jonathon Colman

  27. When 10X translates into -10X: debunking the myth of the 10X technical coder/writer

  28. SDK release process article added to API doc course

  29. DX content strategy article added to API doc course

  30. Processes for managing large documentation projects and small documentation requests

  31. Webinar -- Optimizing Content Development: Grow Your Content Faster Than You Grow Your Team

  32. Part VI: Results from the survey correlating org models and tech writer value

  33. A tip for doc reviews -- bring a list of questions

  34. Write the Docs Podcast episode 30: Documentation templates, with Juan Lara

  35. Writing productivity tip: Focus sessions

  36. Part VI: Conclusion, analysis, and feedback

  37. Part V: On being strategic, interpersonal, and sponsored

  38. Part IV: Engaging deep enough to blur the lines between content and product design

  39. Part III: Correlating organization models with low value estimations

  40. Part II: Personal layoff stories and reasons

  41. Part I: Introduction and background

  42. Developer portal strategies for complex landscapes -- conversation with Kristof van Tomme

  43. What makes a good covid sign?

  44. Treat code like code and prose like prose

  45. Diversity in tech comm -- Conversation with John Paz

  46. What's the point of site search?

  47. Making a comfortable office environment when working from home is harder than it seems

  48. WTD Australia event recording -- 'Remote discussion: Techcomm in the times of pandemic'

  49. Guest post: Why are technical writers often treated as such an unimportant part of a company?

  50. Results of Pandemic Impact on Tech Comm survey

  51. Podcast: Building Great Documentation -- WAPI FM radio hour

  52. Short survey about quarantine/pandemic impact on tech comm

  53. Connecting micro content with search analytics -- notes on the first MadCap Flare and MadCap Central 2020 Release

  54. A user manual for your death?

  55. API doc course update: Re-architecting the OpenAPI spec tutorials to start with visual modeling tools first, then code

  56. My Knowledgebase Ninjas podcast episode -- Metrics don't work

  57. API The Docs Virtual Series 2020 -- Upcoming presentations and thoughts on the virtual format

  58. Write the Docs Podcast episode 29: Salary Survey results and WFH tips, with Eric Holscher

  59. Are technical writers increasingly playing non-technical roles? Some thoughts on the evolution of technical writing roles

  60. Podcast: Users as producers of knowledge -- conversation with Nupoor Ranade about how tech writer roles are changing

  61. Staying updated about what developers are changing -- my techniques for information sleuthing

  62. Write the Docs Podcast episode 28: UX writing processes and considerations

  63. Tech comm podcasts are growing -- here's a list

  64. Life on reset -- new dynamics emerging

  65. Working from home — things I've bought

  66. How life has changed with the pandemic

  67. Introduction to API documentation - Recording from Los Angeles API documentation workshop

  68. Is there a place for exploratory writing in the workplace?

  69. Podcast: How Paligo is filling a niche in the CCMS market for complex documentation, with Anders Svensson

  70. The Manuscript Podcast, with Breno Barreto -- Episode 2, How technical should a tech writer be?

  71. Checklist of different types of API docs

  72. Podcast with Andrew Davis: Hiring API doc writers -- an inside look at fixing broken processes

  73. Write the Docs Podcast episode 27: Starting a doc group/process when you're the first

  74. New podcast: Unifying Technical Content Sets into a Broader Ecosystem, with Cruce Sanders at [A]

  75. Tools FAQ for API doc site

  76. Autonomous Agile Teams and Enterprise Content Strategy: An Impossible Combination?

  77. From API docs to developer portals

  78. Site update: Switched from Disqus to Commento

  79. What is a DITA Content Management System (CMS)? guest post by John Baker

  80. Learning about event planning -- life pro tips from Jack Molisani

  81. Updated Intro to API documentation topic

  82. Reflections on my 2019 site analytics

2019 archives

  1. Write the Docs Podcast episode 26: Technical writing and Reddit, with Alan Bowman

  2. 2020 Developer documentation survey

  3. Podcast: API Design and Usability with Arnaud Lauret (API Handyman)

  4. When reference docs lack a tutorial -- a look at Wescheme's Bootstrap documentation for students learning programming

  5. Upcoming API Documentation Workshop in Los Angeles, Calif., on January 23, 2020

  6. Reflecting on my latest SF API doc workshop

  7. Follow-up to 4 Technical Writing Tests Post

  8. 4 Technical Writing Tests to Screen Candidates

  9. Write the Docs Podcast episode 25: Researching how developers use API docs, with Andrew Head

  10. Long-term strategies for project productivity

  11. Matching documentation review practices to company culture

  12. Some specifications docs I've been working on -- and thoughts on strategies and techniques for managing specs

  13. Podcast with Jacob Moses on the Not-Boring Tech Writer: Skill #26: Getting Started with API Documentation

  14. Podcast: Dealing with Project Overload -- Strategies to Manage Overflowing Documentation Tasks

  15. Podcast: 10 myths about API documentation

  16. Expanding embedded Swagger UI instances in your docs

  17. Write the Docs Podcast episode 24: Conference chatter and the Australian scene, with Swapnil Ogaler

  18. Write the Docs Podcast episode 23: How to write inclusive tech documentation, by Lucie Le Naour

  19. An inside look at DeveloperHub -- hosted documentation portals for API docs

  20. Upcoming API Documentation Workshop in San Francisco, Calif., on November 19, 2019

  21. What I learned from organizing and running my first API documentation workshop from end to end

  22. New topic in API course: Following agile scrum with documentation projects

  23. Can you collaborate on doc projects in Git with other writers?

  24. New topic in API course: Five strategies for documenting code

  25. New topic in API course: Research on documenting code

  26. New topic in API course: Why documenting code is so difficult

  27. Write the Docs Podcast episode 22: Managing multiple doc projects across Git repositories, with Giles Gaskell

  28. Single-sourcing data into table templates in Jekyll

  29. Upcoming API Documentation Workshop in Mountain View, Calif., on August 30, 2019

  30. Every project is a monster you battle and slay

  31. If I am learning to write developer documentation, should GraphQL be on my radar? -- guest post by Casey Armstrong

  32. ClickHelp -- a flexible online platform for authoring and publishing technical documentation

  33. My documentation project plan template

  34. How to avoid inefficiencies even with context switching

  35. Reader question: Am I specializing too much by limiting my focus to docs only?

  36. Crash course in API documentation -- a one-hour video

  37. Reader question: Is it a red flag in the hiring process if they tell you that you'll be the only tech writer, with complete control over everything?

  38. Upcoming conference: The Tech Comm Roundup, by The Content Wrangler

  39. Season of Docs -- opportunities for both tech writers and open-source organizations to benefit from each other

  40. Technical writer position for Amazon Appstore team in Seattle or Irvine

  41. The essence of technical writing, and my five stages of review for documentation

  42. First look at Document360 -- an authoring/publishing tool that satisfies both KB and tech pubs needs

  43. New video recordings of Raleigh API documentation workshop now available

  44. How I record audio and video in workshops — all the technical details, equipment, software, post-production techniques, and publishing methods

  45. Flare adds micro content feature, taking steps toward content management for AI scenarios

  46. When you're in the business of complexification

  47. Why I decided not to become a grasshopper expert, or, Not deciding your focus based on where readers are clicking

  48. A hypothesis on how to exert more influence and visibility inside the corporation

  49. Upcoming API workshops in Raleigh (April 6) and Denver (May 5)

  50. Recognizing Research Realities Across Technical Communication -- guest post by Kirk St. Amant

  51. Write the Docs Podcast episode 21: On career growth, leadership, and mentoring in Tech Writing

  52. Master's in technical writing at Mercer — FAQ

  53. Results from survey about engineers who write documentation

  54. My documentation takeaways from the Boeing disaster -- two essential doc questions to ask for any project

  55. Biking at Alviso County Park (Santa Clara)

  56. Should you get a degree in a tech comm program? Two considerations to keep in mind

  57. How to encourage risk-taking and idealism without falling prey to cynical attitudes born from experience

  58. XML Documentation for Adobe Experience Manager (AEM) — Integrating documentation and marketing content into a seamless whole

  59. How to design API documentation for opportunistic (active, experiential) learning styles

  60. Confronting the fear of growing older when you're surrounded by young programmers

  61. Write the Docs podcast episode 20: Minimum requirements for good tech docs, with Matt Reiner

  62. Corporate exodus narratives: A close look at the tension between the corporation and academia

  63. Asserting your expertise as a SME in the workplace: Q&A with Jennifer Mallette and Megan Gehrke

  64. How to become a 10X technical writer in the workplace

  65. How to motivate users to provide feedback: Show that you're listening to their input

  66. Write the Docs Podcast episode 19: Static site generators, with Jessica Parsons

  67. Site analytics from Jan 1 to Dec 31, 2018 -- are more engineers writing docs now?

  68. Employment and salary outlook for technical writers based on the 2017-2018 STC Salary Database

  69. The absolute worst that can happen in 2019, or, Imagining a dystopian corporatocracy emerge after a permanent government collapse

2018 archives

  1. Is Premium Grammarly worth it for identifying style and grammar issues in tech docs?

  2. Obituary for my dad - David Tait Johnson, 1935 - 2018

  3. Research on code documentation -- when not to comment on code

  4. Top 10 holiday gifts for technical writers

  5. My podcast about writing with Ellis Pratt on Cherryleaf

  6. Recording for Menlo Park API documentation workshop now available -- and some thoughts on using cardioid versus omnidirectional microphones for recording

  7. New post in Simplifying Complexity series -- Principle 11: Be both a generalist and specialist at the same time

  8. My upcoming presentation and workshop at the 2019 STC Summit in Denver

  9. Write the Docs Podcast episode 18: Recap and thoughts on the WTD Australia 2018 conference

  10. Bibliography of API documentation articles

  11. How to avoid being a secretary for engineers

  12. I'd Rather Be Writing is now an Alexa Flash Briefing skill

  13. Upcoming full-day API documentation workshop in Menlo Park

  14. The Tell-Tale Project — Guest Post by Edgar Allan Poe, Technical Writer

  15. Preferring technical acuity over specialized knowledge

  16. Write the Docs Podcast Episode 17: Structured Writing -- reasons and approaches, with Mark Baker

  17. Brainstorming by transposing patterns from one category to another

  18. The ideal number of slides for an hour-long presentation, and other thoughts on preparing slides

  19. Tech comm podcasts roundup and survey

  20. Pages at a glance -- the importance of the first two sentences of any topic

  21. Write the Docs Podcast episode 16: An open-source Grammarly for tech docs?

  22. How I handled data for about 10 device specifications on the same page -- the advantages of a flexible, customizable web-based framework like Jekyll

  23. New article in Simplifying Complexity series -- Iterate and increment on content following an agile approach

  24. Getting a job in API documentation -- new topics and expansions in my API doc course

  25. Strategies for learning technology -- podcast recommendation and a poll

  26. If writing is no longer a marketable skill, what is?

  27. My conflicted thoughts about the decentralized web (while taking the Census of Technical Communicators survey)

  28. The right story for tech writers to tell in a corporate blog post

  29. Articulating stories that influence product adoption (new article in Simplifying Complexity series)

  30. Reciprocal knowledge networks and the iFixit Technical Writing Project -- Conversation with Guiseppe Getto

  31. Looking at the theoretical foundations for tech comm -- Conversation with Lisa Melonçon

  32. Adventures of a Techie Academic with Lightweight DITA (LwDITA): Conversation with Carlos Evia

  33. Write the Docs Podcast episode 15: User research, tech writer stereotypes, and conversations

  34. Teaching Technological Adaptability to Bridge the Gap (Guest post by Melonie McMichael)

  35. Combatting the "Make-It-Pretty" Philosophy: Technical Writers Fight Back (Guest post by Emily January Petersen)

  36. Results from my Academic/Practitioner Attitudes surveys now available

  37. The relationship between academics and practitioners -- Podcast with Kirk St. Amant

  38. Reducing the complexity of technical language (new article in Simplifying Complexity series)

  39. Random reflections on the throwaway mentality in our culture

  40. Thoughts on docs-as-code after 3 years -- it works!

  41. A short survey to measure academic/practitioner attitudes

  42. 10 ways technical writing is just like the World Cup

  43. MadCap Flare 2018 and MadCap Central Review for the May 2018 Release -- Guest post

  44. Evaluating the user experience of documentation -- Podcast with Bob Watson

  45. Non-Reference Content section updated in API course

  46. Hiding Complexity -- A new Simplifying Complexity article

  47. New article in Simplifying Complexity: Reconstructing the absent user

  48. The reason I always find time to write on this blog

  49. Stoplight -- creating a single source of truth to drive the API lifecycle

  50. My site now has Algolia search integrated

  51. Replaced the previous weather API example in my API course to now use OpenWeatherAPI

  52. Do you have to relocate to an urban tech hub to find a technical writing job?

  53. Strategies from pickup basketball -- Why you shouldn't guard the worst player or focus too much on the documentation no one reads

  54. New Simplifying Complexity article on shaping information into familiar schemas, especially story

  55. A Review of the MadWorld Conference -- guest post by Jayna Locke

  56. New article on Simplifying Complexity: Reduction, layering, and distillation as a strategy for simplicity

  57. The math game my daughter and her friend created with Codesters

  58. What can we learn from the homogenous profiles in the Stack Overflow 2018 survey?

  59. Write the Docs Podcast episode 14: Humanizing your documentation

  60. Recording of API documentation workshop in Denver

  61. Guest post: The story behind DocToolHub, a site for finding tech comm tools

  62. Recording of Docs-as-code tools and workflows presentation

  63. Recording of STC San Francisco presentation: Beyond mere endpoint reference — the overlooked content in API documentation

  64. New article in Simplifying Complexity -- Ensuring information harmony in the larger documentation landscape

  65. Perspectives on tech comm from the VP Candidates — Q&A with Pam Brewer

  66. Perspectives on tech comm from the VP Candidates — Q&A with Ben Woelk

  67. Recording of OpenAPI and Swagger presentation (for STC and WTD San Diego)

  68. Two open-ended surveys to gauge practitioner/academic attitudes

  69. New Simplifying complexity tutorial: Discoverability through metadata

  70. New section on my site: Simplifying complexity

  71. Write the Docs Podcast episode 13: Postman for API development and docs — Interview with Postman Founder

  72. Recording of WTD South Bay presentation: Publishing tools for API documentation

  73. Unexpected realizations after a comprehensive review of my 2017 site metrics

  74. New STC Intercom article: How to Research What You Need to Learn to Be Successful as a Technical Writer

2017 archives

  1. Part VIII: Conclusion

  2. Part VI: Deepening documentation's value by simplifying complexity

  3. Part V: Influencing the content experience

  4. Part IV: Enabling information flow

  5. Part III: Determining value through usage

  6. Part II: Reviewing past research

  7. Part I: Introduction to the series

  8. Write the Docs Podcast episode 12: Founding ideas behind Write the Docs

  9. Biking down Coyote Creek Trail

  10. How to become a voracious reader

  11. Write the Docs Podcast episode 11: Exploring the Mozilla Developer Network's Web Docs project

  12. How do you communicate user progress in a course without a Learning Management System (LMS)?

  13. Case study: Switching tools to docs-as-code

  14. Intro to API Documentation -- recording of presentation to STC Silicon Valley chapter on 11/20/2017

  15. Balancing writing, editing, and learning in equal measures

  16. New OpenAPI 3.0 specification tutorial in my API Course

  17. The Untold Story of Techwriter.pl: A Polish website about technical communication for technical writers, trainers, and translators

  18. Question: Which software tools should I use if my goal is to write API docs?

  19. Write the Docs Podcast episode 10: What's going on in our lives as documentarians and product owners

  20. SwaggerHub: A collaborative platform for working on OpenAPI/Swagger specification files, and more

  21. Convert Google Docs content to Markdown or HTML using the gd2md-html add-on

  22. Has plain language deepened or ruined our delight in language?

  23. Write the Docs Podcast episode 9: Chatbots in Documentation

  24. Discoveries and realizations while walking down the Docs-as-Code path

  25. Write the Docs Podcast episode 8: Stack Overflow's Documentation Failure and Open Source Challenges

  26. Why Stack Overflow's Documentation effort failed -- a few thoughts from a technical writer's perspective

  27. Tech docs and Agile: Alternatives to integrating into engineering Scrums (Part 2)

  28. Tech docs and Agile: Problems with integrating tech writers into engineering Scrums (Part 1)

  29. Why simple language isn't so simple: the struggle to create plain language in documentation

  30. When the pain of ignorance exceeds the pain of learning

  31. Transparency in documentation: dealing with limits about what you can and cannot say

  32. Write the Docs Podcast episode 7: Let The Robots Do The Work

  33. Circle review -- How to manage your kids' access to Internet devices

  34. My second-chance points strategy with documentation

  35. The problem with Frequently Asked Questions (FAQs) in documentation

  36. Recording of my WTD Portland 2017 presentation on Building navigation for your doc site -- 5 best practices

  37. Write the Docs Podcast episode 6: Metadata and UI copy

  38. Limits to the idea of treating docs as code

  39. How big should your documentation repo be?

  40. Impressions from the Write the Docs Conference -- and thoughts on achieving sustainability without selling out to vendors

  41. Slides for Write the Docs Portland presentation on doc navigation best practices

  42. Testing your documentation -- updates in API doc course

  43. Write the Docs Podcast episode 5: Where do we belong?

  44. My Calm Meditation app -- another experiment to test my docs

  45. Tutorial on converting an HTML site into a Jekyll theme

  46. Following instructions involves learning a new language -- adventures with Tinker Crate projects

  47. Write the Docs Podcast app now on Fire TV, and the importance of testing your docs with sample apps

  48. Amazon begins pilot with voice-interactive user manuals

  49. Tutorials versus docs -- why you need both

  50. Moved my API doc site into separate repo

  51. Simplifying my life and writing

  52. Guest post -- The effects of terminology consistency on the reader's comprehension and attitude

  53. Crowdsourcing docs with docs-as-code tools -- same result as with wikis?

  54. Write the Docs Podcast Episode 4 -- Continuous Integration and Docs as Code

  55. Adobe FrameMaker 2017 -- time, tools, and the tech writer’s focus on content

  56. Upcoming 2017 Write the Docs Conference in Portland

  57. Guest Post -- MadCap Central: A Review for Companies Delivering Technical Communication Services

  58. How do you learn what you need to learn to be successful as a technical writer?

  59. Guest post: Design choices for organizing API reference content with other documentation

  60. Recording of User-Centered Design Principles for Organizing Documentation

  61. Simplified Technical English and HyperSTE

  62. Recording: Modern Technical Writing, by Andrew Etter (STC Silicon Valley chapter)

  63. Recording: Writing tech docs like a hacker with Jekyll

  64. Swagger presentation recording -- Harnessing the Chi of Swagger in your REST API documentation

  65. FrameMaker and the mobile web: Evaluating Adobe FrameMaker's responsive HTML5 output

  66. MadCap Central -- a first look at MadCap’s new cloud-based collaboration and publishing solution

  67. How much code do you need to know to create API developer documentation?

  68. Attend my upcoming TC Dojo presentation on Swagger on Jan 9, 2017

  69. TC Camp in Santa Clara to be held Jan 21, 2017

2016 archives

  1. Generalist versus specialist: What should you focus on with knowledge building in your tech writing role?

  2. Write the Docs Podcast Episode 2 (which Focuses on Findability) Now Available

  3. Updating a single page versus updating the documentation as a whole

  4. Write the Docs Podcast episode 1: New podcast from the Write the Docs community

  5. Recording of Open Authoring -- Collaboration Across Disciplines presentation, by Ralph Squillace

  6. Review of Coding for Writers course by Peter Gruenbaum on Udemy

  7. How to avoid becoming extinct in your technical writing career

  8. How to get crisp text callouts like in Apple's new Touch bar documentation -- and why you might not want to with translation projects

  9. Markdown or reStructuredText or DITA? Choosing the right format for tech docs

  10. How to tell if you're a content strategist

  11. Apple's Two-Step Verification versus Two-Factor Authentication, or, When Marketing's lingo makes it impossible to communicate with plain speech

  12. How to respond to product disasters: Analyzing Samsung's response to their exploding phones in contrast to Dyn's response to the DDoS attack

  13. How to deliver newsletters for your Jekyll site

  14. Coding the sidebar navigation element for documentation websites

  15. From podcasts to audio books and now back to podcasts -- experimenting with a new angle

  16. Saving Your Sanity Through Better Client Relations -- with Alisa Bonsignore

  17. My gravity towards tools

  18. Zooming out and in with navigation

  19. Kanban may be a better fit than scrum when you support large numbers of engineers

  20. How can technical writers thrive in agile environments? Event recording and details

  21. Implementing Swagger in your API documentation -- My ISTC article

  22. Recording of Let's Tell a Story -- Scenario-Based Documentation, by Matt Ness (STC Silicon Valley Presentation)

  23. Balancing the never-ending list of documentation to write with your natural interests and passions

  24. The variety of tools tech comm professionals use

  25. Presentation recording: Hunting for API developer documentation jobs in the San Francisco Bay area, by Andrew Davis

  26. The complexities of translation and the need for dynamic variables in the build process

  27. Will the docs-as-code approach scale? Responding to comments on my Review of Modern Technical Writing

  28. The Story of Paligo: A new browser-based CCMS with all the features you'd ever want

  29. Review of Andrew Etter's ebook on Modern Technical Writing

  30. Applying Tim Ferriss' 4-hour work week rules to tech comm projects

  31. Thoughts on Transforming Documentation Processes presentation at WTD: Evaluating the trend to treat documentation as code

  32. Context switching and efficiency -- Kanban to the rescue?

  33. Why Programming Sucks and the fallacy of documentation in the context of code chaos

  34. Thoughts on Documentation Avoidance for Programmers

  35. How the Solve This! meetup format turned out -- plus some unachieved parallels with the Dead Poet Society

  36. The difference between marketing writing and technical writing in one small sign

  37. A jump in Google traffic due to content quality?

  38. Attend the "Solve This!" Write the Docs Meetup tomorrow (June 23, 2016)

  39. Examples of visual communication in developer documentation with the Android Vocabulary Glossary

  40. My technical communication contribution to the UX Careers Handbook

  41. Advanced formatting with Markdown using Jekyll and Includes

  42. More complex user process maps in documentation systems

  43. Interested in working as a technical writer at Amazon?

  44. Examples of linear workflow user maps built with JS and CSS

  45. 8 image translation issues for tech doc — guest post by Jeanine Shepstone

  46. 11 images issues for tech doc systems — guest post by Jeanine Shepstone

  47. Presentation recording: Move Fast And ... Document Things? Lessons learned in building documentation culture at a startup, by Ruthie Bendor

  48. Recording of 'Move fast and ... document things,' by Ruthie Bendor at Write the Docs

  49. Recording of 'Two great teams that work great together: Bridging the gap between documentation and support,' by Neal Kaplan at Write the Docs

  50. Some post-STC Summit thoughts

  51. Slides for Writing Tech Docs Like a Hacker with Jekyll presentation

  52. Slides for Documenting REST APIs Workshop — 2016 STC Summit Anaheim, Calif.

  53. How do you establish more context in a topic-based writing model?

  54. Getting sharp, clear text in screen captures — and making sense of Retina displays

  55. Jekyll Conf 2016 slides and video: Overcoming Challenges in Using Jekyll for Tech Docs

  56. Creating professional looking graphics in the easiest, simplest way possible

  57. Visual communication overview

  58. Three types of knowledge every technical writer needs to be successful

  59. Recording of WTD presentation on Video Documentation, by Alicia Avrach

  60. Recording of STC-SV presentation on the Shape of a Modern Technical Communication Organization, by Sanborn Hodgkins

  61. Seeing things from the perspective of a learner

  62. Eight reasons why documentation fails for users, and what to do about it

  63. API documentation workshop opportunity at the STC Summit

  64. Lightning talks from San Francisco Write the Docs meetup

  65. Xeditor, a CMS editor for XML content

  66. REST API documentation workshop recording (STC Sacramento)

  67. Version 5.0 of my Documentation Theme for Jekyll now available

  68. Hi there – Let’s get casual… Guest post by Lavanya Krishnamurthy

  69. Shannon got into Stanford's MA Liberal Arts program

  70. Selling Girl Scout cookies

  71. Starting a new series on visual communication

  72. 10 minute podcast on API technical writing with Ryan Weber on Stitcher

  73. Retrospective — Looking back at the good and bad of previous experiences

  74. So People Don't RTFM? Write a FM That's Worth R'ing — Guest post by Marcia Riefer Johnston

  75. Lightweight DITA article in Technical Communication Journal

  76. I'm starting a new job at Amazon Lab126

  77. Answering questions in James Gill's upcoming book, How to Get Started as a Technical Writer

  78. What is the ideal tool for developer documentation environments?

  79. Updating from redcarpet and Pygments to Kramdown and Rouge on Github Pages

  80. Why didn't WordPress take off with tech docs?

  81. Two upcoming API documentation events this Thursday

  82. Is the only way to plug into a documentation CCMS through DITA/XML?

  83. Three models for single source publishing — and challenges with each

  84. My YAML tutorial in the context of Jekyll

  85. The third API course from Peter Gruenbaum on Udemy

  86. Upcoming REST API documentation workshop in Sacramento

  87. New section in API documentation course: The Job Market for API technical Writers

  88. Challenges in documenting long JSON objects

  89. How to apply agile processes to manage your life's projects

  90. The problem with adopting bleeding-edge tools

  91. Spec-driven Development with RAML -- presentation by Michael Stowe to STC Silicon Valley chapter

  92. First video for API documentation course -- your feedback?

  93. Are technical writing blogs growing or dying?

  94. What is the technical writer's role in content marketing?

  95. Analyzing top posts on my blog during 2015 — Deciding between brand versus readership

2015 archives

  1. Recording of Creating Documentation for Startups: Panel Discussion -- Write the Docs San Francisco

  2. My upcoming 2016 STC Summit workshop and presentation

  3. How do you stay updated with changes developers are silently making?

  4. Those pesky authoring tool questions, and an update on my adventures with Jekyll

  5. Recording of Version Control, Writers, and Worfklows by Richard Mateosian

  6. Question: How long does it take to ramp up on your Jekyll theme?

  7. Swagger UI probably the coolest thing I've done in API docs

  8. 10 realizations as I was creating my Swagger spec and Swagger UI

  9. Guest Post: Could Software Perform Technical Writing? by Robert Desprez

  10. Single sourcing the Swagger spec and main documentation using Jekyll

  11. Version 4.0 released for the Jekyll Documentation Theme

  12. Planning my API doc course

  13. Upcoming Write the Docs Meetup

  14. My pros and cons of using Jekyll for documentation

  15. Can you replace a CCMS with version control such as Git or Mercurial?

  16. Tell me about your career as a technical writer...

  17. Why incremental regeneration in Jekyll 3.0 is such a big deal

  18. Increase efficiency 24 times faster when fixing errors — implications for technical writers on agile teams

  19. Podcast: Spec-driven Development of REST APIs, with a focus on RAML -- interview with Michael Stowe

  20. Udemy podcast (with me) and infographic on technical writing

  21. 5 REST API resources to add to your reading list

  22. Tutorial for creating interactive consoles with RAML

  23. Question: If you weren't a technical writer, what would you be?

  24. Why so little focus on API doc at tech comm conferences?

  25. Question: Can I earn a living blogging?

  26. Question: How long has your API doc course been available?

  27. Question: How are you publishing and delivering your docs?

  28. Question: How do I tell what platform people are using for API docs?

  29. Experimenting with a shorter post style

  30. Added native library API section to API doc course

  31. Upcoming "Ask Me Anything" (AMA) session

  32. Swagger tutorial for REST API documentation

  33. Survey analyzing skill requirements in job postings

  34. Editing workflows and reviews through Github's pull requests

  35. Comparing object-oriented design to content reuse

  36. How authorization works with APIs

  37. What is a REST API?

  38. Proposals for 2016 *STC Silicon Valley Chapter* presentations now accepted

  39. My process for creating vector diagrams with Illustrator

  40. Version 3.0 of my Documentation theme for Jekyll released

  41. Question: What qualities should technical writers have to work at startups?

  42. Podcast: The divide between academics and practitioners -- Interview with Lisa Meloncon

  43. Why is there a divide between academics and practitioners in tech comm?

  44. When are wikis ever successful?

  45. An easy way to support my site: Sign up for technical writing job alerts

  46. Podcast: How do design, length, and relevance affect how people use API reference docs -- interview with Bob Watson

  47. LearningDITA.com: A new online learning resource for DITA by Scriptorium

  48. How do you test content that's beyond your skill level?

  49. Should you add your testing scenarios into your documentation?

  50. Peter Gruenbaum has released part 2 of his Udemy course on API technical writing

  51. Survey results about the possible REST API workshop

  52. Is it inefficient to frequently switch contexts among multiple projects?

  53. Survey about possible REST API workshop — your feedback would be helpful

  54. Getting mobile friendly display and responsive design just right, especially with ads

  55. Reader question: How do I move forward out of a stagnant tech writing career?

  56. Should technical writers care about more than documentation?

  57. Build a technical writing portfolio by writing documentation for startups

  58. Communicating feedback from testing documentation

  59. Guest post: 10 New Things to Love and Hate About Flare

  60. Should QA test documentation?

  61. Listen to Ed Marsh's Content Content podcast with me as a guest

  62. The key to writing good documentation: Testing your instructions

  63. Pingdom reports with WordPress on Bluehost/MaxCDN versus with Jekyll on Github

  64. Three questions people ask me each week

  65. Slides, notes, and lessons learned at the STC Summit 2015 in Columbus, Ohio

  66. My upcoming workshop and presentation at the STC Summit 2015 in Columbus, Ohio

  67. How to avoid early death from sitting down all day

  68. How do you authenticate your documentation?

  69. My daughter published a real video game through "Girls Make Games" camp

  70. Check out my conversation on ContentHug

  71. How can technical writers cut through engineering jargon and decode complex information?

  72. Why no one stopped by my technical writing booth at career fair day

  73. Moved my blog from WordPress to Jekyll

  74. Integrating Documentation into engineering code and workflows

  75. API technical writing course on Udemy from Peter Gruenbaum, and some thoughts on documenting JSON

  76. Switched commenting systems to Disqus

  77. Introduction to technical writing -- slides and audio recording

  78. API Documentation presentation to East Bay STC chapter -- slides and recording

  79. How to design documentation for non-linear reading behavior

  80. Recording and slides from "Jekyll vs. DITA: Bridging the Gap Between Tech Comm and the Web" presentation

  81. User-centered documentation slides

  82. Upcoming presentation: Jekyll versus DITA: Bridging the Gap between Tech Comm and the Web

  83. New series: User-centered documentation

  84. Final analysis between DITA and Jekyll

  85. Producing PDFs in DITA versus Jekyll

  86. Reviewing content in DITA versus Jekyll

  87. Newbie to Technical Writer in 4 Easy Steps

  88. Building a table of contents with DITA versus Jekyll

  89. Creating re-usable chunks (conref) in Jekyll versus DITA

  90. Variables and conditional processing in Jekyll versus DITA

  91. Authoring with Markdown in Jekyll versus Authoring with DITA in OxygenXML

  92. Check out Ed Marsh's podcast, and also My New series: Jekyll versus DITA

  93. Some thoughts on attending tcworld India 2015

  94. PDF still trumps browser-based help?

  95. Recording of API documentation workshop (REST and Javadoc) at tcworld India 2015

  96. Recording of Innovation in Technical Communication keynote at tcworld India 2015

  97. Slides for tcworld India 2015 presentations

  98. Reveal JS: An HTML5 alternative to PowerPoint, with support for SVG graphics

  99. Pushing content into any format with Jekyll

  100. How to create a help API

  101. Static site generators start to replace web publishing platforms like WordPress

  102. Some web tools worth using in help solutions

  103. Piggybacking onto the innovation of the web

  104. Microsoft and the last 5 great technological innovations

  105. Interactive video workshop in San Jose this Saturday, 1-5pm

  106. The genius of Github and how it can transform tech comm

  107. XML and the web: drifting farther apart?

  108. The only significant innovation for tech comm

  109. A long list of technical innovations semi-relevant to technical writers

  110. Sustaining and disruptive innovations

  111. Podcast: The upcoming tcworld India conference on March 12-13, with Akash Dubey

  112. Why do we need PDFs?

  113. Upcoming workshop: Creating Interactive Video Tutorials, with Bernard Aschwanden on Feb 21

  114. Best practices for API documentation -- podcast with Andrya Feinberg

  115. Survival strategies for API documentation -- slides and recording

  116. Creating context-sensitive help by converting your help into a JSON API with Jekyll

  117. Writing is like sorting laundry -- practical advice for tackling documentation projects

  118. 10 reasons for moving away from DITA

  119. API workshop video + audio + slides + workshop files from TC Camp

  120. Reinventing the table of contents

  121. Implementing ScrollSpy with Jekyll to auto-build a table of contents

  122. Moving from passive to reactive documentation -- recording of presentation by Greg Koberger, ReadMe.com founder

  123. Most important factor in APIs is complete and accurate documentation

  124. API doc survey: Do engineers write API doc in the source code?

  125. API doc survey: How much of your doc process is automated?

  126. Several REST API tutorials using the EventBrite, Klout, and Flickr APIs

  127. Experimenting with Jekyll for tech comm

  128. API doc survey: Most challenging aspect of API documentation

  129. Jan 12 Silicon Valley STC meeting: Passive vs. reactive doc + readme.com

  130. Question: How do I add my DITA content in Confluence for SME review?

  131. Podcast: Unifying the API doc publishing toolchain, with Mark Baker

  132. API doc survey result: How to learn what you need to know?

  133. API doc survey result: How do you get the source files that contain code comments?

  134. API doc survey result: Automating REST API documentation

  135. Podcast: Automating REST API documentation, with Peter Gruenbaum

  136. New cost-per-click feature for advertising on I'd Rather Be Writing During 2015

  137. My *real* top 10 technical writing trend predictions for 2015

  138. Top 10 posts, podcasts, tweets of 2014 -- and what it all means

  139. API doc survey: Do you create API doc by looking at source code?

  140. API doc survey: What IDE do you use?

  141. API doc survey: Do you test out the API calls used in your doc yourself?

2014 archives

  1. Various Site updates: Added third column with dynamic sidebar, and more

  2. Question: Where are API documentation jobs for technical writers located?

  3. API doc survey: Authoring tools preferred by API documentation writers

  4. Learning how developers think, and other API doc insights: Podcast with Joe Malin

  5. API doc survey: The most common programming languages tech writers know

  6. Getting a job in API documentation: Podcast with Andrew Davis

  7. I need your responses to my API Documentation Survey

  8. Authoring tools for startups -- Guest post by Vinish Garg

  9. Podcast download stats kind of mind-blowing

  10. DITA: Glossary terms and acronyms

  11. Free from limitations and imaginary lines

  12. Convert Markdown Content to DITA in 20 seconds

  13. The Upcoming TC Camp Unconference and my morning API workshop

  14. Upcoming API Workshop with Sarah Maddox

  15. Tech comm on a map: See all the tech comm groups, meetups, conferences, events, and consultants on a Google map

  16. Dynamic content filtering with OxygenXML's webhelp output

  17. Add a mini-TOC to your OxygenXML webhelp topics

  18. Crystal Springs Reservoir ride, and other details

  19. Impressions from my first Write the Docs meetup

  20. The Evolution of Technical Writing

  21. Flat file systems versus database models for help

  22. The Author Experience -- Interview with Rick Yagodich

  23. Simplifying DITA authoring by using a Markdown to HTML to DITA workflow

  24. Celebrating Lucy and her timeline

  25. Santa Clara to San Carlos bike ride

  26. API and SDK documentation: Notes from Ed Marshall's Workshop at Information Development World

  27. Slides and recording for "Perfecting the audio narration in instructional video" at Info Dev World

  28. Upcoming presentation at #InfoDevWorld: "Perfecting the Audio Narration in Instructional Videos"

  29. DocOps: Interview with Jim Turcotte

  30. San Francisco city-to-ferry loop bicycle ride

  31. Biking trip to Yosemite

  32. API Doc presentation slides and recording (San Francisco STC chapter)

  33. Import DITA's XHTML Output into WordPress

  34. Outside the tech comm tool bubble, there is a wide, wide world

  35. Why developers will never adopt DITA

  36. Natural Bridges

  37. Maisie's peak and more

  38. Two major Confluence problems: poor content re-use and lack of wiki markup

  39. Using collapsible sections to bring tasks and concepts together (DITA)

  40. Foreword to Developing User Assistance for Mobile Apps, 2nd Edition

  41. Adding code comments through a sliding jQuery Sidr panel (DITA)

  42. STC Intercom Issue Entirely Dedicated to API Documentation

  43. Using WordPress natively for single source publishing and conditional content

  44. Upcoming presentation in downtown San Francisco: Publishing strategies for API documentation

  45. Challenges in using WordPress for publishing DITA content

  46. Thirteen life hacks

  47. Author in DITA, publish with WordPress

  48. Woes of conditional text and topichead elements (DITA best practices)

  49. Benefits of tool diversity, part II

  50. Is tool fragmentation in tech comm a good thing?

  51. Reviewing draft DITA content with subject matter experts: 6 essential points

  52. My DITA quick reference guide (QRG)

  53. Book Review: The Goldfinch, by Donna Tartt

  54. Writing documentation in an interactive world: Some thoughts on using easyDITA and OxygenXML

  55. The part of the brain you should listen to when writing

  56. Content Re-use is so much better with DITA (and esp. with OxygenXML)

  57. Strategies for content re-use in Confluence

  58. 10 technical writing principles to live by

  59. Information Development World and the Customer Experience -- A Podcast with Scott Abel and Val Swisher

  60. Introduction to API documentation: Interview with Scot Marvin

  61. Started a new job

  62. Lessons learned as a novice API technical writer -- Interview with Mary Linderman (podcast)

  63. The future of tech comm is developer doc

  64. Creating code samples for API/SDK documentation (webinar recording, slides, and audio)

  65. How to embed looping videos on your web page

  66. My Intercom article on gamification and user engagement

  67. Recording of my STC Sacramento presentation -- Why users can't find answers in help material

  68. What does DITA-structured help look like?

  69. Complex tools versus simple tools

  70. Upcoming webinar: Creating code samples for API/SDK documentation

  71. DITA: Nested subheadings and the concept element

  72. DITA: Limitations with the chunk="to-content" attribute in relationship tables

  73. DITA: Why DITA, metadata, working in code and author views, and relationship tables

  74. DITA: Folder hierarchy, conref, mapref, and more

  75. My DITA journey begins

  76. The need for robust tech comm authoring tools

  77. STC Chapter provides lavish "all expenses paid" outing to San Diego zoo for members

  78. Now that debts are paid off, plan to travel the world for a year, documenting things

  79. Dita Von Teese to give keynote at DITA North America 2014 Conference

  80. New hot coals event to be highlight at Lavacon conference

  81. The Content Wrangler Announces New 52 Mini-Conference Model

  82. Using metadata to control online navigation through portlets

  83. Writing skills versus technical skills, or, What I realized in solving a Sudoku puzzle

  84. soap! A new conference for technical writers in Poland

  85. Two months after leaving the church -- an update

  86. Do I need to take courses in technical writing? Guest post by Laura Palmer

  87. Videos and reflections from the 2014 Intelligent Content Conference

  88. Tobi Crabtree on Virtual Agents (Intelligent Content 2014)

  89. Val Swisher on Translation Without Borders at Intelligent Content 2014

  90. Noz Urbina on The Biological Imperative for Intelligent Content (Intelligent Content 2014)

  91. Mark Baker on Every Page Is Page One (Intelligent Content 2014)

  92. Rahel Bailie on the Language of Content Strategy (Intelligent Content 2014)

  93. Don Day on Connecting Intelligent Content with Micropublishing (Intelligent Content 2014)

  94. Theresa Putkey on Diagnosing and Solving Content Problems (Intelligent Content 2014)

  95. Kyle Wiens on gamification and iFixit / Dozuki at Intelligent Content 2014

  96. Sarah O'Keefe on The Many Facets of Content Strategy (Intelligent Content 2014)

  97. Marcia Riefer Johnston on Writing (Intelligent Content 2014)

  98. Tom Johnson on Blogging (Intelligent Content 2014)

  99. Writers needed for Intercom issue on API documentation

  100. A simple way to write, edit, and publish documentation online using Google Docs and Markdown

  101. How can we know something that is totally unfamiliar to us?

  102. An argument for complexity rather than simplicity in technical communication

  103. Gamification and user engagement in e-learning and documentation

  104. Will structure and style make documentation processes less costly?

  105. Upcoming interviews at the Intelligent Content Conference

  106. Why I left the Mormon church

  107. Single-page docs versus "Click Insanity"

  108. Upcoming presentation to Sacramento STC Chapter on Jan 16

  109. Tips for writing code comments in developer documentation

  110. Recording of STC Berkeley presentation on why users can't find answers in help

  111. DITA's output does not require separation of tasks from concepts

  112. The appeal of DITA

  113. Upcoming API Workshop in San Jose on Feb 8, 2014

2013 archives

  1. How to lose weight without starving yourself

  2. WordPress tip: Create a series of posts

  3. Researching the right keywords (search engine optimization)

  4. Get a technical writing internship or on-the-job experience without having much time for it

  5. My Christmas wishlist on Techwhirl

  6. Single sourcing and duplicate content (search engine optimization)

  7. Introduction, frames, iframes, and tech comm tools (search engine optimization)

  8. Collapsible header sections -- more problematic than helpful

  9. TC Camp Unconference in San Jose, Calif. on January 25, 2014

  10. Making website banner ads more visible

  11. Is Atlassian Marginalizing Confluence Power Users? Guest Post by Steve Goldberg

  12. A bucket list for a career in tech comm?

  13. Questions from readers: How to organize reviews, and whether a dedicated editor is worthwhile

  14. A few things tech writers frequently say: Videos tedious, topics best when short, people just use Google, and more

  15. The Bug Badge

  16. Balancing new and familiar: Avoiding the Groundhog day syndrome

  17. Imperfect content and the difficulty of writing video scripts

  18. Everything I needed to know about technical writing I learned in preschool...

  19. Recording and slides for "Why users can't find answers in help" presentation to STC Silicon Valley

  20. What to do with old manuals from products you own

  21. My Upcoming Presentation at the STC Silicon Valley Chapter -- "Why Users Can't Find Answers to Their Questions in Help Content"

  22. Learning How to Communicate Visually in Documentation

  23. How to Search Engine Optimize (SEO) Your Help Documentation

  24. Narrative Workflow Topics: Helping Users Connect the Dots Among Topics

  25. Reader Question: How do I create online help, how to guides, quick start tutorials, or video tutorials?

  26. Recommended Article: APIs are delivering on their promise (SD Times: Software Development News)

  27. Creating Good Content Requires Cross-Department Collaboration

  28. Sticking with Obvious Information Versus Creating Information that Users Need

  29. Subheadings: Perhaps the Most Useful Technique in Technical Writing

  30. Examples Are a Primary Way That Complicated Concepts Become Clear

  31. Interactive Poll: Why Can't Users Find Answers to Their Questions in Help?

  32. Why I Test Nearly Everything

  33. When Organizing Big Data Content, It's Okay To Be Messy

  34. 7 Ways to Learn Difficult Subjects in Order to Write Useful Content

  35. Turning Around the Disdain for Help by Focusing on Content

  36. Messages from Sponsors -- July 2013

  37. Sample Chapter from Word Up! How to Write Powerful Sentences and Paragraphs, by Marcia Riefer Johnston

  38. Finding a Starting Point: Answering Questions or Addressing Purpose?

  39. Abandoning the Social Network and Q&A Idea

  40. How do you answer every user's question?

  41. What Have Been My Most Successful Experiences in Connecting Help Material with Users?

  42. Notes from Future of Technical Communication Webinar

  43. Recording of "Video Tutorials for User Assistance" (UA Europe Presentation)

  44. Recording of "Making Content More Findable When Users Browse and Search" (UA Europe Presentation)

  45. Do We Need a New Approach to Help? Why Are Users So Apathetic Towards Help after 50 Years of Innovation?

  46. How Things Will Be in Tech Comm … After the Singularity?

  47. Version 2.0 of I'd Rather Be Writing -- More Community Driven

  48. Structured Authoring By For And Or Nor With In the Web

  49. Reader Question: How Do I Restrict Content by Role in the Same Output?

  50. Exploring Markdown in Collaborative Authoring to Publishing Workflows

  51. Can Help Content Have Recognizable Facets?

  52. Faceted Search and Query Reformulation

  53. On Metadata and Help Content

  54. Moving Beyond the TOC in Organizing Help Content -- Illustrated Edition

  55. What Does Content Re-Use Look Like in a Web CMS?

  56. Is Structured Authoring (like DITA) a Good Fit for Publishing on a Website?

  57. Why Long Topics Are Better for the User

  58. Do Short Topics Make Information More Findable?

  59. Does Merging Support Content with Documentation Increase Findability?

  60. What makes Basketball Fun? Gamifying Exercise

  61. Does DITA Encourage Authors to Fragment Information into a Million Little Pieces?

  62. How Do You Teach New Users Programming?

  63. How Can a Technical Writer Develop a Love of Programming Code?

  64. How Do You Gamify Writing?

  65. Why Do People Rank High on the MindTouch #Techcomm Influencer Report?

  66. Why Does Content Become Disorganized?

  67. Adding Syntax Highlighting to Code Examples Online and in Microsoft Word

  68. Sample Expand and Collapse Code with Twisting Buttons

  69. Evaluating the Usability of Collapsible Sections (or jQuery's Content Toggle)

  70. Avoiding Quadrant Four

  71. How to Organize Page-Level Content

  72. Gamifying Chores

  73. What I Learned in Searching for a Job

  74. Moving to California and Starting a New Job

  75. Two Competing Help Models: One-Stop Shopping or Specialized Stores?

  76. Single Sourcing and Redundancy

  77. How to Get Programmers to Change User Interfaces

  78. Four Less Common Types of Technical Writers Companies Are Looking For

  79. Import DITA Webhelp Output into WordPress

  80. Single Sourcing Screen Captures to Print, Online, and Mobile Using Flare and Capture

  81. Looking at Search Analytics to Improve Help Content

  82. Top 10 Most Frequently Asked Questions about Technical Writing

  83. Connection Points with the Tech Comm Role

  84. Girl Scouts Painting and Comic Art Badges

  85. Discovering Girl Scouts

  86. Create a Child Theme to Customize a WordPress Theme

  87. Message from Sponsors — January 2013

2012 archives

  1. Reader Question: "My Wish List for Technical Writing Tools"

  2. Moving Between the Agora and the Desert

  3. 7 Ways to Increase Flare's Search Engine Optimization in Google's Results

  4. Knowledge Has a New Shape, and It's Not the Book

  5. Podcast: Include It All, Filter It Afterwards -- Interview with Mark Baker

  6. The Rebirth of My Podcast

  7. My Upcoming Presentations at User Assistance Europe in Manchester, England

  8. A Few Notes from Too Big To Know

  9. What Does "Every Page Is Page One" and "Include It All, Filter It Afterward" Mean?

  10. Five Ways to Avoid the "Congratulations" Cliche as You Start a User's Guide

  11. Book Review: Your Brain at Work, by David Rock

  12. Incorporating Learning into Tech Comm Deliverables

  13. Implementing Highlighting in Madcap Flare's HTML5 Output

  14. Creating Video Tutorials for Android and iPhone Mobile Apps

  15. Exploring Flare's Mobile Webhelp Format in Depth

  16. Retina Display and Screen Capture Sizes in Online Help

  17. 10 Realizations While Writing Documentation for a Mobile App

  18. Staying Out of Maintenance Mode

  19. Writing in the Trenches Versus Writing on the Sidelines

  20. Upcoming STC Editing SIG Webinar: Writing and Editing Scripts for Video Tutorials

  21. Halloween Human Organ Donation Station

  22. Company Strategies for Blog Content That Avoids Controversy

  23. PowerPoint Slides from Lavacon Presentation on Producing Professional Sounding Audio in Video Tutorials

  24. The Double-Edged Sword of Hiding Controversial Information

  25. Podcast on Technical Writing

  26. Professional Technical Writing Careers -- Answers to Questions, by Cheryl Landes

  27. Book Review: No Easy Day

  28. Specializing in the Next Big Thing: A Few Lingering Thoughts from Lavacon

  29. Professional Technical Writing Careers -- Questions and Answers, by Steve Goldberg

  30. Exploring the Tech Comm Paradox

  31. How to Create Video Tutorials -- A Five Step Process

  32. How to Change the World

  33. Incorporating Elements of Speech into Writing

  34. Keeping Scripts Fluid When Recording Video Tutorials

  35. Why Isn't Spoken Language Easier for Writers?

  36. Bringing the Scientific Mind to Tech Comm

  37. Comparing Zumba to Technical Writing

  38. First Day of School

  39. The Blame Game of RTFM

  40. Blending Tech Comm with Support

  41. Messages from Sponsors -- August 2012

  42. Summer Is Over, School Begins Again

  43. Guest Post: Core Skills for Technical Writers Often Overlooked

  44. Using the Proximity Principle to Design Online Help Navigation

  45. Why Glossaries Help Users Find Information

  46. This Theme Is Now Responsive

  47. Applying Progressive Information Disclosure to Online Help Navigation

  48. Misconceptions about Topic-Based Authoring

  49. The Importance of Contextual Navigation, or Cross References in Topics

  50. Unconscious Meaning Suggested from the Structure and Shape of Help

  51. Why Do We Need Navigation At All?

  52. Writing as a Holy Calling

  53. Taxonomy, Metadata, and Search: Notes from Seth Earley's Confab Workshop

  54. Returning to Findability

  55. How Can Newbies Learn Tech Comm Tools Given Their Cost?

  56. Writing User-Centered Documentation, or, My Best Days as a Technical Writer

  57. Turning Point (Wikis)

  58. Writing Is Harder Than Most Think (Wikis)

  59. A Guiding Metaphor (Wikis)

  60. Community and Collaboration (Wikis)

  61. Some Wiki Basics (Wikis)

  62. Is Collaborative Authoring Over-Hyped?

  63. The Need for Constant Updates (Wikis)

  64. My Journey To and From Wikis: Why I Adopted Wikis, Why I Veered Away, and a New Model

  65. Upcoming STC Webinar: Creating Help in a Wiki Environment

  66. An Ingenious Way to Solicit Community Contributions, or, How to Replace the Screen for an Asus Laptop UL50AG

  67. Content Strategy Workshops: Interview with Rahel Bailie

  68. When Wikis Succeed and Fail

  69. Confab 2012: Thoughts and Reactions

  70. 15 Tips for a Successful Conference Experience

  71. How Character Drives Story -- Book Review of Ann Patchett's State of Wonder

  72. Q&A: What should my major be for a career in technical writing?

  73. Trying New Things, Changing Interests

  74. Book Review: Mistborn, by Brandon Sanderson

  75. Stuck in a system

  76. Asking questions is more important than finding answers -- why?

  77. Differences between blogs and wikis, and why you might need both

  78. Leveraging the wisdom of the 80/20 rule: Focusing on content that matters

  79. A Love Affair with Grapefruit

  80. Guest Post: Why I Love Wikis

  81. Finally Biking to Work

  82. Subpage Titles on Wikis -- Challenges, Conventions, and Compromises

  83. Guest Post: Wikis Are the Future of Technical Documentation

  84. Guest Post: A Week in My Life as a Technical Writer (with some humor)

  85. Guest Post: Is Technical Writing Creative?

  86. Thinking About a Social Media Strategy: A Few Elements to Consider

  87. Technical Communication Metrics: What Should You Track?

  88. Conferences I'm Attending This Year

  89. Why don't technical writers use wikis — or do they?

  90. Incensed at "Laid-back" Categorization of Technical Writing Career

  91. Why I Love Audible

  92. My New Email Strategy: The Email Game and ActiveInbox

  93. Webinar Recording: Designing Quick Reference Guides

  94. Webinar Recording -- Organizing Help Content: Breaking Out of Topic-Based Hierarchies

  95. Looking at The Peter Principle, Dilbert Principle, and Parkinson's Law

  96. On Being an Individual Contributor

  97. A Life of Its Own: An Essay About an Article That Was Never Published

  98. A Reverse Approach to Help Authoring: Writing Documentation Post-Release

  99. Brainstorming Solutions to Volunteer Management/Engagement

  100. Messages from Sponsors -- January 2012

  101. STC Certification: An In-Depth Interview with Steve Jong

  102. Interview with Ugur Akinci about Technical Communication

  103. Upcoming Webinar: Designing Quick Reference Guides

  104. Graduate Research Findings about Technical Communication and Blogs in the Workplace

  105. Using JIRA to Track Writing Assignments

  106. A Lifetime of Reading Versus a Lifetime of Writing

  107. The "Home Depot Model" of Findability, or, Social Search

  108. Looking at Breadcrumbs in a New Way

2011 archives

  1. What I Learned About Tech Comm During 2011

  2. The Urge to Correct: Frustrations with Language Translation and Misuse

  3. Using Tags to Increase Findability

  4. What Tools Do Technical Writers Use

  5. Kanban and Limiting the Scope of Work

  6. Matrix Foretells Future of Learning

  7. What I Like About Grandpa

  8. Grandpa Reading Runaway Bunny

  9. Buffalo on Antelope Island

  10. Hanging Out at Home

  11. Sitting Around at Home

  12. Kids Singing

  13. Misleading Documentation Metrics

  14. Writing My Last Chapter

  15. Counting Calories

  16. How Avery Got Earrings

  17. Grandma Nana Comes to Visit

  18. We Moved Downstairs

  19. King Size Bed Fits Four

  20. Some Thoughts on Technical Writing in the Cloud

  21. Slides from STC Webinar on Organizing Content (Findability)

  22. My STC Webinar on Organizing Content -- This Thursday at 4pm EST

  23. Regret Over a Missed Career in Astronomy

  24. Discovering Antelope Island

  25. Reading Mistborn

  26. Cooking Tamales

  27. Wiki Culture, Reader/Writer Distinctions, and Divergence from Structured Authoring

  28. Should Technical Writing Be Taught in High School? (Collaborative Post)

  29. Why I Returned to Wikis for Help Authoring

  30. Messages from My Tech Comm Sponsors -- November 2011

  31. Survey about Technical Writers and Blogging Activities

  32. Senior Technical Writer Job Opening at the LDS Church

  33. Moving Towards the "Dark Side": From Technical Writing to Content Marketing

  34. Managing 60 + Volunteer Writers

  35. Using Treejack as a Method for Evaluating Your Help's Navigation

  36. The Importance of a Personal Face -- On Halloween

  37. Blog Versus Web Log: Back to Origins

  38. Adding Captions to Youtube Videos

  39. Building Trust in a Corporate Blog

  40. The Conference Proposal I Didn't Submit

  41. Customizing the "No Results Found" Page with Helpful Wayfinding Tips

  42. Appearing on The Forge Show from TechSmith Today at 2pm EST

  43. Visual Storytelling Guides: A New Deliverable in Technical Communication?

  44. Visually Appealing Documents Combine Text with Images

  45. Why Rubrics Fail as a Means of Measuring Documentation Quality

  46. What I've Learned from Lunchtime Creative Writing Workshops

  47. How I Took Back My E-mail Inbox

  48. Recordings of Fathers Blessings

  49. The Proximity Problem for Technical Writers

  50. Book Review: The Hunger Games, and a Possible Parallel for Technical Writers

  51. Should You Get a Graduate Degree in Technical Writing?

  52. Collaborative Post: Why Is the "Technical" More Important Than the "Writing"

  53. What Does It Mean to Know How to Write?

  54. My Review of the New Testament

  55. Three Solutions to the Corporate Blogging Paradox

  56. Book Review: The Lonely Polygamist, by Brady Udall

  57. Interview with Kevin Cuddihy, Editor of the STC Notebook Blog

  58. Stewart Falls: One Last Outing Before Summer Ends

  59. How Swimming Has Changed

  60. Blown Away by Author-it Aspect

  61. Storm Returns Home

  62. The Big Hill

  63. Book Review: A Practical Guide to Designing with Data, by Brian Suda

  64. Windy Night and a Stray Cat

  65. Messages from Sponsors -- August 2011

  66. My Problem with Fiction, and How I Tried to Resolve It

  67. Sidewalk Chalk at Thanksgiving Point Gardens

  68. Familiarity Affects Preferences for Text or Video

  69. Guest Post: CMS UX Woes. It Shouldn't Be This Hard.

  70. Book Review: Developing User Assistance for Mobile Apps, by Joe Welinske

  71. Swimming at the Lehi Legacy Center

  72. Thanksgiving Point Gardens Outing

  73. Thinking More About Family

  74. Our Spring View Farms Trail Adventure

  75. Up and Down Directions

  76. A Few Notes from Usability Testing: Video Tutorials Get Watched, Text Gets Skipped

  77. Google Plus as a Professional Communication Tool

  78. Collaborative Post: Giving Guidance to a Masters Student about Technical Writing Careers

  79. Building on Past Successes for Future Directions

  80. Groupon's Copywriting Style

  81. On Content Strategy and Identity

  82. "One Day I'm Going to Figure Out the Solution to Help..."

  83. I want to be a spy ....

  84. The Most Important Stories ... Aren't the Ones I'm Writing

  85. The Value of Content

  86. On Prayer

  87. Why Is Corporate Blogging So Hard?

  88. On telling real stories

  89. Presentations Versus Conversations

  90. Technical Writing in China

  91. MindTouch Webinar — Organizing Help Content: The Problem of Findability

  92. Diverging Directions for Tech Comm: Social Media or Structured Authoring

  93. Does Translation Mean You Should Omit Illustrations?

  94. Message from Sponsors -- June 3, 2011

  95. Join the LDSTech Blog Project and Write Articles for Your Portfolio

  96. Making Up Stories

  97. The Moment

  98. Where Topic-Based Authoring Fails: End-to-End Scenarios

  99. What Does It Mean to Be Innovative?

  100. Moving from Google Reader to Twitter Hashtags

  101. Podcast: Organizing Help Content: Breaking Out of Topic-based Hierarchies

  102. Every Page Is Page One

  103. WordPress Workshop Outline for the STC Summit

  104. Examples of Help Systems that Provide Users with Multiple Entry Points?

  105. Will We Still Know Us, Tomorrow?

  106. Mooer's Law and Findability

  107. Avoiding Burnout as a Technical Writer [Collaborative Post]

  108. Messages from Sponsors -- May 4, 2011

  109. Collaborative Posts Q&A

  110. A Paradox of Navigation Metaphors for the Web

  111. The Butterfly Paths

  112. Saratoga Hot Springs

  113. Content Strategy for Content Agility

  114. Predicting Tech Comm's Future for Mobile

  115. Cedar Fort cemetery

  116. Introducing Technical Writing World, a New Social Network for Technical Writers

  117. Topic Chunking and The Broken Alarm Clock

  118. The Importance of Chunking for Sorting

  119. Guest Post: To each their own

  120. Book Review: Everything is Miscellaneous, by David Weinberger

  121. Book Review: Letting Go of the Words, by Ginny Redish

  122. Getting Others to Work for You -- The First Step Toward Scalability

  123. Messages from My Sponsors -- April 6, 2011

  124. Podcast: Content Strategy and Agility, with Noz Urbina

  125. How to Become a Content Strategist [Collaborative Post]

  126. Book Review: Elements of Content Strategy, by Erin Kissane

  127. Book Review: Search Patterns, by Peter Morville and Jeffrey Callender

  128. New Content Strategy Podcast and Other Good Resources

  129. Seven Methods of Classification in a Hymnbook

  130. Organizing Help Content: Breaking Out of Topic-Based Hierarchies

  131. Podcast: A Practical Guide to Information Architecture, with Donna Spencer

  132. Arguments for and Against Tripane Help

  133. Podcast -- Visual Composing: Document Design for Print and Digital Media, with Jo Mackiewicz

  134. The Real Source of Findability

  135. Update on the Search for Enterprise Authoring

  136. Podcast with Alan Houser -- Candidate for STC Vice President

  137. Podcast with Victoria Koster-Lenhardt -- Candidate for STC Vice President

  138. Lots of Conferences Taking Place

  139. Post-Publishing Word Count Can Be Three Times as Long

  140. I am perhaps finishing my basement, someday

  141. WordPress Tips: Alternatives to Akismet, Design Software, and Dummy Content

  142. The Enterprise Help Authoring Problem

  143. "Powerful as a consumer, lame as an employee"

  144. Formalizing My Help Strategy

  145. The Problem of Free and the Long Tail of Content Production

  146. From DITA to VITA: Tracing Origins and Projecting the Future

  147. Making Help Content Enjoyable to Read -- Impossible Quest?

  148. Free Ticket to Intelligent Content 2011 Conference

  149. Less Text, Please: Contemporary Reading Behaviors and Short Formats

  150. Minimalistic Callouts Heighten Visual Appeal

  151. WordPress Tip: Add a Calendar to Your WordPress Site

  152. Findability and The Information Paradox

  153. *Don't know how you do it all*: Some Thoughts on Productivity

  154. Structured Authoring Survey from Scriptorium

  155. Are Certificate Programs Helpful for Transitioning into Technical Writing? [Collaborative Post]

  156. My Review of the Old Testament (really)

2010 archives

  1. Martin Luther and Technical Communication

  2. Technical Writing – Making Resolutions for the New Year

  3. When Your WordPress Upgrade Fails

  4. Screencasting Tip: Self-Dub the Audio

  5. Participatory Economics: Are Companies Budgeting for Social Media?

  6. Why I'm So Visible

  7. Content Curation versus Content Creation

  8. Give the Perfect Gift this Season: A Laminated Quick Reference Guide

  9. "Known Limitations": Making the Negative Space of Help Content a Little More Explicit

  10. Do community efforts work?

  11. My Comments on "Best Careers 2011: Technical Writer - US News and World Report"

  12. Simplicity in a 550 page manual?

  13. WordPress Tip: Integrating a WordPress Blog into your Website

  14. The Perfect Voice -- Professional or Authentic?

  15. Doc Plan Pains and Empowerment

  16. Adobe Illustrator and InDesign Integration with Layered Images [Visual Imagination #3]

  17. Technology vs. Content, or Why Teaching WordPress Is Frustrating

  18. Review of Alan Porter's Wiki: Grow Your Own for Fun and Profit

  19. Forum → Wiki → Blog Workflow

  20. Podcast: Educational Programs and Workplace Practices

  21. Tactics for Survival: A Technical Writers Field Guide to Overcoming the Forces of Petty PMs and Broken IT Environments

  22. My Brand Is ...

  23. Diverse Content and the Long Tail of Search Engine Metrics

  24. 10 Quick Tips for Project Managers about Help Content

  25. When Help Content Is Forgotten

  26. Text Matters

  27. "I need your help with some documentation" (Xtranormal Movies)

  28. What Is Chartjunk? [Visual Imagination #2]

  29. Being Contrarian

  30. What's the Statistical ROI of Technical Documentation? [Collaborative Post]

  31. Strategy Versus Tactics and the Ongoing Debate about Roles

  32. Why Help Content Fails and #contentstrategy

  33. Technical Writing Is More Than "Click This, Select That" [Podcast]

  34. Why Tech Comm Is a Career Path of Last Resort for Students

  35. Are Academics Just Talking to Themselves?

  36. Technical Communication Careers: Getting Started and Finding Your Niche (BYU Idaho Presentation)

  37. Guest Post on Firehead Blog -- "Finding a Content Strategy for Your Blog"

  38. Paper.li as an Alternative to Google Reader [Screencast]

  39. Podcast: Finding and Creating Relevant Content -- Strategies for Social Media

  40. Podcast: Developing a Personal Voice in Audio (Intermountain-STC event)

  41. Seeing Before Reading: Messages Encoded in the Design of Information [Visual Imagination #2]

  42. The Increasing Momentum of Content Strategy

  43. Eight Defining Questions that Shape Content Organization [Organizing Content #29]

  44. Students Contemplate Whether a Technical Writing Career Will Be Fulfilling

  45. Visuals Engage Users -- Why Aren't There More Illustrations in Help Content? [Visual Imagination #1]

  46. Organizing Content for Constructivist Learning [Organizing Content #28]

  47. Substandard Wages for Technical Writers: A Growing Trend?

  48. Is Rhetoric Relevant? Considering the "Message in Context" [Organizing Content #27]

  49. WordPress Tip: The Concept of Inheritance with CSS

  50. WordPress Tip: Change Your Post Title Color

  51. Why No One Will Hire You: 40 Professionals Give Advice on Improving a Technical Writer's Resume [Collaborative Post]

  52. Downloading Audio from the STC Summit

  53. WordPress Tip: Changing the Styles on Your WordPres Blog

  54. Instructional Design Versus Technical Communication

  55. Searching STC Resources for Information

  56. WordPress Tip: Making Your WP-CONFIG File Secure

  57. You learn more from users in 5 minutes than you do from 2 weeks of project meetings

  58. WordPress Tip: Editing Posts in Bulk

  59. WordPress Tip: Inserting a Gallery of Images into a Post

  60. WordPress Tip: Adding Custom Fields in Posts

  61. 40 Foundational Books for Technical Writing

  62. WordPress Tip: Implementing Photo Galleries

  63. Why Learning Software Is So Hard, and Organizing Content into Levels [Organizing Content #26]

  64. WordPress Tip: Moving Images with Site Migrations

  65. WordPress Tip: Adding an Edit Link for Each Post

  66. More Students Questions about Technical Writing

  67. The Importance of Visual Communication, or How to Build a Dirt Sifter

  68. WordPress Tip: Showing Ads in Your Sidebar

  69. Answers About the Field of Technical Writing for Students

  70. WordPress Tip: Making Elements Overlap on Your Site

  71. WordPress Tip: Eliminating Spam

  72. New Baby Molly

  73. Organizing for Learnability [Organizing Content #25]

  74. WordPress Tip: Showing the Full Content Versus the Excerpt

  75. WordPress Tip: Improve Your Blog's Loading Speed

  76. Perspectives on a Career in Technical Writing: Responses from 16 Tech Comm Professionals

  77. I miss working with my hands

  78. 100 Rejected Summit Proposals

  79. Best Practices for Writing Interface Text [Organizing Content #24]

  80. The Interface Is Text [Organizing Content #23]

  81. WordPress Tip: When you Forget your WordPress Username and Password

  82. The Technical Writer as an Outsider: How Ambitious Are You? [Organizing Content #22]

  83. WordPress Tip: Embed a Video into a Post Using WordPress's Auto-Embed Feature

  84. Editorial Strategies and Mind Games

  85. Introduction to WordPress -- Recording of WordPress Webinar

  86. Principles for Organizing Print Material [Organizing Content #21]

  87. The Role of the Gatekeeper

  88. Relying on the Wisdom of the Crowds with Help Authoring [Organizing Content #20]

  89. WordPress Tip: Integrate Constant Contact with WordPress

  90. Moving into Technical Writing -- A DICE Article and More Links

  91. WordCamp Utah is August 28

  92. Emergence [Organizing Content #19]

  93. Replaceability

  94. Captivate Versus Camtasia Studio

  95. Message from the Sponsors, July 16

  96. Problem Solving and Sprinkler Repair

  97. WordPress Webinar July 13 with the STC Consulting and Independent Contracting SIG

  98. Add WordPress 3.0 Navigation System to Your Site

  99. Free Copy of Camtasia Studio 7 and Snagit 10

  100. 24 Hours of Screencasts with Camtasia Studio

  101. Showing Youtube Captions by Default in Another Language

  102. Separating Basic from Advanced Topics: How Twitter Organizes Their Help [Organizing Content #18]

  103. Do Some Project Managers Suffer from the Dunning-Kruger Effect?

  104. "Load config.xml failed" message with Notepad++

  105. Does a Technical Writer Need to Understand Web Design?

  106. Save $50 on Registration to Lavacon Conference in San Diego

  107. Breaking Things as a Form of Creativity

  108. Organizing Content as Story [Organizing Content #17]

  109. Tiny Tasks and Content Dilution

  110. With Blog Usability, Provide Context and Avoid Mystery Puzzles

  111. Experimenting with a New STC Chapter Meeting Model

  112. Designing from the Content/Story Out

  113. Can Blogs Work as a Web Platform for Help? [Organizing Content 16]

  114. Madcap Software Launches MadNewz Newsletter

  115. Lavacon's Web 2.0 Conference Website

  116. Dr.Explain is a Gold Sponsor of the European User Assistance Conference 2010

  117. e-Learning Event Coming Up This Friday (Utah location)

  118. Faulty Assumptions About the Scope of Help Content? [Organizing Content 15]

  119. The Semantic Web and Content Findability: Interview with Patrick Warren [Organizing Content 14]

  120. Using Mediawiki Templates to Organize Content [Organizing Content 13]

  121. New Menu Navigation System in WordPress 3.0

  122. Help Authoring Tool Comparison from Sarah Maddox

  123. From Help Authoring Tools to Web Tools, Especially Wikis [Organizing Content 12]

  124. WordPress Tip: There's a Plugin for That

  125. Search Engine Optimizing Your Help Content for Google [Organizing Content 11]

  126. Figuring Out Search Algorithms [Organizing Content 10]

  127. Browse Versus Search: Stumbling into the Unknown Unknown [Organizing Content 9]

  128. Second-Level Faceted Navigation [Organizing Content 8]

  129. WordPress Tip: Backing Up Your Database

  130. Implementing Faceted Classification/Search with a Help Authoring Tool [Organizing Content 7]

  131. Faceted Classification, Faceted Search [Organizing Content 6]

  132. Topic-Based, Hierarchical Navigation [Organizing Content 5]

  133. Imposing Order Versus Observing Order [Organizing Content 4]

  134. Things Fall Apart, The Centre Cannot Hold [Organizing Content 3]

  135. Introducing Project Swordfish [Organizing Content 2]

  136. New Series: Organizing Content [Organizing Content 1]

  137. 25 Facets for Navigation [Organizing Content 5]

  138. Changing Your Career to Technical Writing [Guest Responses from Bill Albing and Alyssa Fox]

  139. "Tom Johnson: A Modern Day Technical Writer" -- NIU Article

  140. WordPress Tip: Creating WordPress Themes to Match Existing Sites

  141. A Few Ways to Make the Next STC Summit Better, #stc10

  142. Finding Time to Draw: Ben Minson at the STC Summit in Dallas, #stc10

  143. New Variables for Technical Writing Project Managers: Larry Kunz at the STC Summit in Dallas, #stc10

  144. Tough Situations for Technical Communication Managers: Saul Carliner at the STC Summit in Dallas, #stc10

  145. The Do-It-Yourself Philosophy: Saul Carliner at the STC Summit in Dallas, #stc10

  146. SXSW Conference Versus STC Summit: Anne Gentle and Janet Swisher at the STC Summit, #stc10

  147. Simple Tips for Website Accessibility: Brenda Huettner at the STC Summit in Dallas, #stc10

  148. Old Guard Versus New Guard: Whitney Hess at the STC Summit in Dallas, #stc10

  149. Pay-per-Content Versus Free: Char James-Tanny and Bill Swallow at the STC Summit in Dallas, #stc10

  150. Upcoming Books from XML Press: Richard Hamilton at the STC Summit in Dallas, #stc10

  151. Breaking into the Mobile Market: Joe Welinski at the STC Summit in Dallas, #stc10

  152. The Art of Questioning: Rich Maggiani at the STC Summit, #stc10

  153. Storytelling for User Experience: Whitney Quesenbery at the STC Summit #stc10

  154. Trust and Transparency: Leadership Day at the STC Summit #stc10

  155. What I'm presenting on at the STC Summit in Dallas, #stc10

  156. The Compulsion to Figure Things Out

  157. Quoted in Technical Writing Careers Blurb in U.S. News & World Report

  158. “Blogs are Still Where Substantive Conversations are Happening.”

  159. Typography for Lawyers

  160. Podcast: From Overlooked to Center Stage (Overlooked)

  161. Message from the Sponsors -- April 27, 2010

  162. Why Tech Comm Professors Don't Teach Video

  163. Story (Overlooked)

  164. Why Usability is Praised and Tech Comm is Ignored

  165. Podcast: “Anyone Can Write”: Changing Roles for Technical Communicators

  166. Epiphany: Cross Pollination (Overlooked)

  167. Crisis Point: Problems with Multiple Roles (Overlooked)

  168. Catalyst 4: Wiki Manager (Overlooked)

  169. Catalyst 6: QA Testing (Overlooked)

  170. Catalyst 2: User Experience (Overlooked)

  171. Catalyst 1: Audiovisual Role (Overlooked)

  172. The Long Tail Applied to Writing

  173. The Yearning: Career Trajectory (Overlooked)

  174. WordPress Tip: Quick Tip for Reducing Spam

  175. The Problem: "Just a Writer" (Overlooked)

  176. Intro to From Overlooked to Center Stage (Overlooked)

  177. Presenting at the Atlanta Currents Conference (Overlooked)

  178. Podcast: Ten Voiceover Techniques (PodcampSLC)

  179. Why "This American Life" Is My Favorite Podcast

  180. My STC Summit Proceedings paper on voiceover techniques (Voiceover)

  181. Feasibility, Believability, and Fixability: Three Reasons Not to Use a Professional Voiceover Actor

  182. Comparing Creative Writing with Technical Writing (2 min Videocast)

  183. Message from the Sponsors — March 30, 2010 Dr. Explain, Madcap Software, & more

  184. When Social Media Becomes Hollow

  185. Breathing correctly (Voiceover)

  186. Recording with the right microphone (Voiceover techniques)

  187. Adding inflection (Voiceover)

  188. Fixing Fumbled Sentences

  189. WordPress Tip: Integrate Google Calendar into WordPress

  190. Avoiding phlegm in your throat with voiceovers (Voiceover)

  191. Smiling while you narrate (Voiceover)

  192. Avoiding plosives and breathing noises (Voiceover)

  193. Avoiding a sense of rambling (Voiceover)

  194. Sounding natural (Voiceover)

  195. Finding an acoustic environment (Voiceover)

  196. Message from the Sponsors

  197. Podcast: What's New in Flare 6 — Interview with Mike Hamilton

  198. Podcast: Documentation in the Cloud

  199. WordPress Tip: Avoid Getting Hacked through Bluehost's cPanel

  200. Finding Space to Breathe: Managing Overwhelming End-of-Project Tasks

  201. Together or Apart: Collaboration Models for Technical Writing

  202. The Art of Asking Questions

  203. Praise: The Worst Feedback You Can Give Developers?

  204. "I never really understood that feature, so I left it alone..."

  205. The Common Language Everyone Speaks

  206. Cures for the Information Exclusion Complex

  207. WordPress Tip: Add More Widget Areas to Your WordPress Theme

  208. What Would a WordPress Template for Chapter Sites Look Like?

  209. Fragmented Communities and the Chapter/SIG Web Site Problem

  210. Madcap Flare's Extensibility: Adding jQuery to Flare

  211. Web Site Critique and WordPress Q&A Webinar This Thursday

  212. Podcast: Riding the Tide of Technical Communications Consulting

  213. Intermountain STC Chapter Meeting This Wednesday at 7 pm

  214. The Turnaround Screencast

  215. DITA Features in Madcap Flare Webcast Tuesday at 11 a.m. EST from Scriptorium

  216. How to Embed Video on a Web Page

  217. Trying to Find a Theater Stage/Voice for an Impossible Situation

  218. Notes on My Latest Screencasts

  219. Implementing Google Custom Search on WordPress

  220. The Case of the Stolen Documentation

  221. Directions I'm Going in 2010

  222. Aligning Yourself with a Cause

2009 archives

  1. A Creative Way to Become a Technical Writer

  2. If No One Reads the Manual, That's Okay

  3. Podcast on getting a job in technical writing (TW Job)

  4. Volunteer for a position in the STC or other organization (TW Job)

  5. Move to a tech hub city to find a job in technical writing (TW Job)

  6. What You Cannot Do Sitting Down

  7. Start a blog (TW Job)

  8. Podcast: The Myth of Single Sourcing

  9. Put together a portfolio (TW Job)

  10. Learn some tools (TW Job)

  11. WordPress 2.9 Released

  12. Get real experience doing technical writing (TW Job)

  13. Removing ice from a driveway is like .... everything

  14. Learn the basics of technical writing (TW Job)

  15. Trying Out Picture in Picture in Screencasts

  16. PowerPoint from Screencasting Webinar

  17. Upcoming Webinar on Screencasting

  18. WordPress Tip: How to Transfer WordPress to a New Web Host

  19. Design Fixations with Mediawiki Skins

  20. Adding the Human Element in Screencasts

  21. Ramping Up on Mediawiki

  22. About My New Site Redesign

  23. Site Critiques and WordPress Q&A -- Community Leaders Webinar Jan 28

  24. What's the Best Microphone for Screencasting?

  25. My Upcoming STC Webinar on Screencasting

  26. Play Chess Online with ChessJam

  27. A Microcosm of Technical Writing in the Kitchen While Cooking a Banana Cream Pie

  28. Why Help Authoring Tools Will Fade

  29. Contingent Senior Technical Writer Opening at LDS Church's ICS Department in Riverton, Utah

  30. What I'm Presenting on at the Dallas Summit

  31. Embedding Videos into Madcap Flare

  32. Podcast about the Podcast Poll

  33. Combining Cinema with Screencasting

  34. How to Incorporate Twitter into Your Presentation

  35. What I've Been Learning in Flare

  36. Why Is It Important for Video Tutorials to Be User-Led?

  37. Minimizing Documentation

  38. 21% of Intermountain Chapter Members Planning to Renew STC Membership

  39. Design Reviews and Posting Without Answers

  40. How Microsoft Visual Studio Is Doing Help

  41. Podcast Roundtable for PodcampSLC Series

  42. Theme Parks and External and Internal Input

  43. Podcast on the seven deadly sins of blogging

  44. The Long Tail of Online Profitability

  45. Wikis and the Holy Grail of Content Independence

  46. Reinventing Yourself Through Your Blog

  47. NaNoWriMo and NaBloPoMo Start Nov 1

  48. WordPress Tip: Install WordPress Locally

  49. Being inattentive (Sins of blogging)

  50. A Few Surprises in Using a Wiki for Documentation

  51. Being unfindable (Sins of blogging)

  52. Being irresponsible (Sins of blogging)

  53. Being unreadable (Sins of blogging)

  54. Forms of Play

  55. Survey about Framemaker and EMC Documentum Integration

  56. Podcast from BYU Idaho Professional Writing Panel

  57. Being boring (Sins of blogging)

  58. Technical Writer Ranks #5 in Least Stressful Jobs; Also, CNN Money Total Jobs Count Screwy

  59. Choosing Between Academic and Corporate Life: Did I Make the Wrong Choice?

  60. An Interview About Technical Writing

  61. Being irrelevant (Sins of blogging)

  62. My STC Summit Blogging Presentation Is Free

  63. Chrysler Drops Long Car Manuals in Favor of Short Guides + Video

  64. WordPress Tip: Section Widget and Advanced XML Export -- wordpress Plugin Winner and Runner Up

  65. Google Releases Sidewiki and Adds to the Growing Trend of Conversation

  66. Duct Tape Technical Writers

  67. Smashing Magazine Lists 10 Web Usability Guidelines

  68. Dallas STC Summit Proposals Due Oct 5

  69. New Content Strategy SIG

  70. STC 2008 Salary Database -- See Salaries for Technical Writers in Your State

  71. Tips to Get Around Age Discrimination

  72. Information Overload -- Conversation with Ricardo Amigo

  73. Introduction to getting a job in technical writing (TW Job)

  74. "Tell me a story" -- Advice from Writers

  75. Being fake (Sins of blogging)

  76. The Appeal of Adobe InDesign

  77. STC: Quo Vadis? Mike Hughes gets introspective about the STC situation

  78. The Content Wrangler Moves to WordPress

  79. How Do Blogs and Wikis Fit Together?

  80. NY Times criticized for letting Pogue maintain Apple bias

  81. WordPress Tip: WordPress Worm Requires Upgrade to 2.8.4

  82. Writing as Conversation -- Brainsparks Podcast with Ginny Redish

  83. The best time to publish your blog posts

  84. Creativity in the Workplace

  85. Avoiding the Shut Down Mode

  86. STC's Online Certificate Courses

  87. Clive Thompson on the New Literacy

  88. An argument for slowing down in an age of rapid online exchanges

  89. Why teens don't use Twitter

  90. Podcast with Anne Gentle about her Conversation and Community book

  91. Review of Conversation and Community: The Social Web for Documentation

  92. Converting Lurkers into Contributors in Online Communities -- Nielsen's 90-9-1 Rule

  93. A Refreshing Angle on the Name of our Profession

  94. Making Spaces in Cluttered Houses and Cluttered Lives

  95. A Few Software Tips to Make Technical Writing Easier

  96. Humor essay about a car manual's diction

  97. "Social Documentation" -- Cool but Problematic

  98. The Importance of LinkedIn, Twitter, and Facebook in Job Searches

  99. Students Engaged by Discussion, Not Smart Classrooms

  100. Three Books on DITA

  101. Convert RSS Feeds into a Magazine Format with Zinepal

  102. Productivity Tip: Paper Number Piles

  103. Carcast: Friday Thoughts on Reading, Publish2, and Writer River

  104. Applying Strunk and White's "Omit Needless Words" to Life

  105. New Intermountain-STC Chapter Site

  106. All About Technical Writing -- The Writing Show

  107. Every piece of content matters - an interview with Gerry McGovern | Information & Design

  108. Apple blogger makes living from blog

  109. Writing Style Guides and Your Parenting Style

  110. Exporting Documentation to Wikis

  111. Write When Inspired, Rest When Tired

  112. Finding Business Models in the Economics of Free

  113. Why Free Is the Future of Business

  114. Exactly How Much Does a Wordcamp Cost?

  115. Tech Comm Lobotomies

  116. Discovering Relationship Tables

  117. Blogging as an Outlet for Technical Writers

  118. Perks About Working in an Office Instead of Working from Home

  119. Lying in a Hammock, or, Having a Single Goal without a Purpose

  120. Are You Irrelevant? Engaging, Provocative Video

  121. Screen Captures May Not Make Sense

  122. Tip for Usability in Context-Sensitive Help

  123. UAX (User Assistance Experience): Online vs. on-line

  124. Maker's Schedule, Manager's Schedule

  125. Read This If You Hate Meetings - Freakonomics Blog - NYTimes.com

  126. Daring Fireball: Charging for Access to News Sites

  127. My STC Live Webinar on Blogging This Wednesday at 1pm

  128. Podcast on Content Strategy: Interview with Rahel Bailie

  129. Moving Towards a Manifesto About Online Versus Print Formats

  130. What can Technical Authors learn from celebrity chefs and musicians? Cherryleaf Technical Authors Blog

  131. Toward Content Quality :: UXmatters

  132. Content Strategy: The Philosophy of Data - Boxes and Arrows: The design behind the design

  133. My Guest Post on Unstoppability for DMN Communications

  134. Three Questions to Start Thinking Like a Content Strategist

  135. Insight into the theory of mind

  136. New York Times Starts a “What We're Reading” Section

  137. A List Apart: Articles: Content-tious Strategy

  138. Content Strategy - a knol by Jeffrey MacIntyre

  139. Best Practices For Effective Design Of "About me"-Pages | Design Showcase | Smashing Magazine

  140. Is This Meeting Really Necessary?

  141. The Paris Review - Gay Talese: The Art of Nonfiction No. 2

  142. InDesignSecrets » Learn InDesign One Feature at a Time

  143. Keys to Being a Trusted Source of Information: Gryphon Mountain Journals

  144. If You're a Writer, Write

  145. STC's wiki is also scheduled for demolition :: TechCommDood

  146. What Users Don't Care About

  147. Get Set Up

  148. Content Theory: Sheep and Chaos — MK Anderson

  149. A Mile Wide and 30 Seconds Deep: A Metaphor for Help from Mike Hughes

  150. Two New Tools I'm Learning

  151. Biking to Work – A Good Idea, But …

  152. How the Web and the Weblog have changed Writing

  153. Interactive Google Map of Where I Work

  154. Feedburner Add Customizable Subject Lines to Email Subscriptions

  155. Mind Hacks: In our wildest dreams

  156. Implementing a Department Wiki? A Writer Shares Some Dos and Don'ts (Guest Post)

  157. Palimpsest: This is the future of technical communication

  158. I Need Your Human Aggregated Content

  159. Secrecy versus openness in communication

  160. Write Articles, Not Blog Postings (Jakob Nielsen's Alertbox)

  161. PDF Manuals: The Wrong Paradigm for an Online Experience

  162. Can You Get Fit in Six Minutes a Week? - Well Blog - NYTimes.com

  163. 50 Free Resources That Will Improve Your Writing Skills | Developers Toolbox | Smashing Magazine

  164. How Google Does Help

  165. Real Projects for Entry-Level Writers Trying to Build Their Portfolios

  166. Page Layout and Design Tips from Jean-luc Doumont's Trees, maps, and theorems

  167. Outsourcing vs. offshoring, and how U.S.-based technical writers can stay competitive « Your Writing Dept Blog

  168. "What I'm Reading": A New Feature on My Site and a Tweak of Writer River

  169. Core Dump: STC Floundering?

  170. Technically Speaking » The STC Crisis: the take of a “young” writer

  171. Generation B - Mr. Mom, Father's Day Edition - NYTimes.com

  172. Identity and Authority. Why the Foundation of Documentation is Changing. | The LugIron Software Blog

  173. 4J's Group - THE CONTENT POOL: It's STC not STW

  174. Seeing the World in Clearer, Simpler Ways

  175. It's Time to Shoot Your Blog | Copyblogger

  176. Fictitious Documentation

  177. Inkscape: the free alternative to Adobe Illustrator

  178. The Blockhead Blog: Does the STC deserve to survive?

  179. In Which I Comment on the STC Issue — MK Anderson

  180. Lifelines to the STC

  181. Forms that Work – Interview with Caroline Jarrett (podcast)

  182. Palimpsest: Whither STC?

  183. Speakers and fees: an insiders view | Speaker Confessions

  184. 10 Sites That Produce Quality WordPress Content — Nathan Rice

  185. WordPress Single Post Templates — Nathan Rice

  186. Palimpsest: Flare 5 DITA feature review Part 1: Overview and map files

  187. Extracting Images from Visio and Inserting Them in Indesign

  188. Cartoon 12 [The Twelve Days of Christmas Giveaway]

  189. How to Avoid Extinction as a Technical Communicator

  190. Cartoon 11 [The Twelve Days of Christmas Giveaway]

  191. Blogging, Podcasting, and Screencasting: Eight Characteristics to Attract Devoted Followers [Part 2]

  192. Blogging, Podcasting, and Screencasting: Eight Characteristics to Attract Devoted Followers [Part I]

  193. Cartoon 10 [The Twelve Days of Christmas Giveaway]

  194. Quick reference guide slides from the Transalpine Conference

  195. Social Networks and the TransAlpine Conference

  196. Cartoon 9 [The Twelve Days of Christmas Giveaway]

  197. Day 8 Cartoon [The Twelve Days of Christmas in June Giveaway]

  198. Day 7 Cartoon [The Twelve Days of Christmas in June Giveaway]

  199. Day 6 Cartoon [The 12 Days of Christmas Giveaway]

  200. Day 5 Cartoon [Christmas in June Giveaway]

  201. Thinking About Vienna and the Legacy of Mozart

  202. Day 4 Cartoon [Christmas in June Giveaway]

  203. WordPress Tip: “Crunching” and “Burning”

  204. Day 3 Cartoon [12 Days of Christmas in June Giveaway]

  205. Day 2 Cartoon [The Twelve Days of Christmas in June Giveaway]

  206. Day 1 Cartoon -- [The Twelve Days of Christmas in June Giveaway]

  207. 12 Days of Christmas in June Giveaway

  208. Free video soft: video converter, ipod converter, mp4 converter

  209. Having Fun with Snagit

  210. WordPress Tip: Implement WordPress's Threaded Comments

  211. WordPress Tip: 10 Reasons Why I Like WordPress

  212. Anne Gentle on her Forthcoming Book, Conversation and Community: The Social Web for Documentation

  213. Following the NBA Can Make You a Better Technical Writer

  214. Your WordPress Site Can Get Hacked If You Don't Have This

  215. STC Toronto's New Five-and-Five Chapter Model

  216. Richard Hamilton's XML Press Imprint

  217. Converting Readers from Casual Subscribers to Devoted Followers

  218. Sailboats and Cruise Ships, or, How My Work Podcast Was Dwarfed by a Mega Work Podcast

  219. Madcap's Flare-DITA Solution (podcast)

  220. The State of Structured Authoring in Technical Communication (podcast)

  221. Drawing as a Tool for Thinking: The Back of the Napkin

  222. The Best Thing I Did This Week

  223. John Hedtke on Disaster Preparedness and Book Publishing

  224. Starting Points with Quick Reference Guides: Gathering Before Designing

  225. GUI Magnets -- Prototyping User Interfaces with Simple Magnets

  226. Malcolm Gladwell's Outliers and the Real Reason You Are a Successful Writer

  227. James Bond: The History of the Illustrated 007 (Podcast with Alan Porter)

  228. Mother-in-Law Tip for Reading Manuals

  229. STC Summit Atlanta Adventures: The Agony and Ecstasy of Presenting

  230. Ginny Redish -- Letting Go of the Words (Podcast Interview at STC Summit)

  231. Personal Branding: You Are What You Write About

  232. Two Stories About How to Write Help

  233. Going to Atlanta, #stc09

  234. Documentation Usability: A Few Things I've Learned from Watching Users

  235. WordPress Tip: Recording of WordPress Webinar

  236. Can Others Do Your Job?

  237. Making Money from Blogging

  238. The Wind and A Lot of Thoughts About Pessimism and Optimism

  239. Telecommuting into Nonexistent Worlds

  240. Anne Gentle to Give Virtual Presentation on Wikis on Thursday, April 23

  241. What to Blog/Write About

  242. Quick Reference Guides: Short and Sweet Documentation

  243. Quick Reference Guides Right Where You Need Them

  244. Blogging: A New Role for Technical Communicators

  245. Why Most Designers Will Be Freelancers Within 20 Years | Freelance Folder

  246. How Video Can Turn Your Career Around

  247. The Corporate Blogger Story

  248. AP Article Leads to "Helping Husbands and Fathers" Photo Project

  249. Site Name Change

  250. Adobe InDesign and Transparent Images on Color Backgrounds

  251. Have Notebook Will Travel

  252. Some Notes from Podcamp

  253. Interviews that Shaped My Podcasting Style and Approach

  254. InDesignSecrets » Blog Archive » Eliminating YDB (Yucky Discolored Box) Syndrome

  255. Check Your Site's Loading Time

  256. Survey About Technical Writers' Training Needs for 2009

  257. Introduction to Technical Writing (podcast)

  258. Managing Writers: Interview with Richard Hamilton (podcast)

  259. What To Do When You're Not Picked to Be America's Next Top Tech Writer

  260. New Feature: Regular Guest Posts

  261. Why I Don't Take Freelance Writing Jobs Anymore

  262. WordPress Tip: Introduction to WordPress -- Webinar, April 14

  263. Jane's Presentation, Twitter for Business (podcast)

  264. Examples of Perfect Screencasts

  265. "Like My Own Personal Brand of Heroin"

  266. HD Screencast Example

  267. Managing Your Social Media Profiles and Badges

  268. The Importance of Validation (video)

  269. Notes Watching Senior Users at the Computer

  270. Podcamp Salt Lake City, March 27 -- "Interviewing Remote and Local Guests for Podcasts"

  271. Podcast -- Blogging for Technical Communicators Webinar (Part 2)

  272. Podcast -- Blogging for Technical Communicators Webinar (Part 1)

  273. STC Speaker's Registry | Find experts fast

  274. Emotional States of Computer Users in Times of Frustration

  275. Lessons Learned with Quick Reference Guides: Timing and Truth

  276. STC Presentation this Thursday: "Quick Reference Guides: Short and Sweet Technical Documentation"

  277. Translating with the New Madcap Lingo V2

  278. CSS-Tricks #1: Converting a Photoshop Mockup (part 1 of 3)

  279. InDesignSecrets

  280. WordPress Tip: Rotating Flash Tag Clouds

  281. Blogging Webinar Thursday Evening

  282. WordPress Tip: Podcasts on WordPress: WordPress Weekly from the WordPress Tavern

  283. Communication Preferences and Jane's Voicemail Message

  284. "You know what .chms need? More bling-bling. More flash..."

  285. robfelty.com :: Blog :: Collapsing Pages

  286. Tip: Automatically Push Your Latest Blog Posts Across Twitter

  287. Can SharePoint 2007 Be Used as a Help Authoring Tool?

  288. Embedding HD Quality Screencasts in Your Blog

  289. WordPress Tip: Merging Worlds: DITA and WordPress

  290. Free Screen Sharing Software: Adobe Connect

  291. Documentation Review Techniques (videocast)

  292. TiltViewer - About

  293. Structured Authoring Survey from Scriptorium

  294. 10 Things I Learned from My Last Podcast

  295. Podcast: Make Your Help Indispensable, Safeguard Your Job

  296. A Five-Click Solution to Publishing and Uploading Screen Videos to SharePoint

  297. Customizing a SharePoint Site

  298. Added a Blog Wall to my site

  299. DITA Topics Tutorial

  300. Embracing Opportunity

  301. Premium WordPress Themes, WordPress 2.5 Premium Themes, Premium Wordpress Blog Templates | Blog Oh Blog

  302. Web Design WordPress function list

  303. Where I Stand on DITA

  304. Styling Category Levels in WordPress (video)

  305. Below the Line: Podcasters report their top 3 podcasting tips - part 1

  306. Coding Horror: The Two Types of Browser Zoom

  307. Great Books by Writers Who Aren't Dead Yet

  308. Upcoming Presentations, or, Blogging and Increased Visibility

  309. Thoughts on Troubleshooting and Problem Solving

  310. WordPress TV Launches -- The Appeal of Video Continues to Expand

  311. Screencasting -- Workflow and Presentation, by Collin Turner (Podcast)

  312. Twittering Tips for Beginners - Pogue's Posts Blog - NYTimes.com

  313. A Technical Writer with Extra Privileges? Responding to a Question about Roles (Videocast)

  314. Poll: What blogging software is available for use at your work?

  315. Top Technical Communication News for January 2009

  316. WritersUA Salary Survey, Tools Survey, and Upcoming Conference

  317. My STC Intercom Article about Writer River and Community-Driven Websites

  318. Tech Comm Toolbox: a Directory of Tools, Consultants, and Conferences

  319. Dilbert animated shorts from your favorite comic strips

  320. Flare Context Sensitive Help – Focusing the Minimized Help Window Back on Top

  321. WordPress Tip: Questions I'm Often Asked About WordPress and Blogging

  322. Wrapping up 2008 – Successes, Failures, and Goals for the Next Year

  323. Tech Comm Toolbox

  324. Podcast: Help Authoring with Doc-To-Help 2009, Interview with Nicky Bleiel

  325. Good Designs Have Strong Contrast

  326. The Pleasure of Language -- Essential Listening for Hyper-corrective Grammarians

  327. How to Create Columns with CSS Float | eHow.com

2008 archives

  1. Quick Reference Guide Formats -- Tips for Finding Attractive Layouts

  2. Generational tech guilt?

  3. WordPress Tip: Integrate WordPress into an Existing Website

  4. A Tech Writer's World: A Killer Manual

  5. Podcast: Technical Writing in Agile Environments -- Interview with Alyssa Fox

  6. Documentation Honesty and Poor User Interfaces -- An Ethical Dilemma?

  7. What I See -- James Hall's Essays and Florida

  8. The Podfading Roller Coaster

  9. Podcast: What Is the Technical Writer's Role in Interface Design? Interview with Bogo Vatovec

  10. WordPress 2.7 Released - XML-RPC and AtomPub Changes || Joseph Scott

  11. When Trust Becomes a Characteristic Flaw in a Project

  12. Twitter Hashtags and Virtual Gatherings

  13. Generations Change, But Help Formats Remain the Same?

  14. Helpful Little Tips for Life

  15. Writers See Stories Where Others Don't

  16. Twitter Part II –- One Step Deeper

  17. The Name of Your Department Does Matter

  18. Does Twitter Fit into Your Branding Strategy?

  19. Top 10 Gag Christmas Gifts for Technical Writers

  20. Guy Kawasaki's Alltop Site Now Includes Technical Writing

  21. Snippets Toward a Philosophy of Life

  22. The Problem with Speaking Conversationally in Video Tutorials

  23. What Constitutes "Intelligent Content"? Interview with Ann Rockley

  24. Transitioning from Literary Studies to Technical Communication

  25. User Assistance: Will Write for Metamucil

  26. My Tip for Productivity: Tear Up the To-Do List

  27. Usability Newsletter Interview – I'd Rather Be Writing – The Man Behind the Words

  28. Does Design Matter in Comparison to Content?

  29. Finding a Conversational Voice in Video Tutorials

  30. Details About the STC Summit Recording -- Interview with Lloyd Tucker

  31. Dawn or Dusk -- Considering the Advantages of Early Morning

  32. You Can Now Advertise on My Blog

  33. Author-it Launches a Blog -- An Interview About the Who, Why, and How

  34. 'Lost the Fire – How to Rekindle It' – A Second Response

  35. Guest Post: Tech Writing Careers -- The Raw, Unvarnished Truth

  36. Podcast: Debunking the Boredom Myth of Technical Writing

  37. Guest Post: Real Writers in Virtual Worlds

  38. Podcast: Personalities of Technical Communicators -- Interview with Deborah (Shapiro) Hemstreet

  39. Two-Minute Video to Convince Others of the Value of Technical Documentation

  40. Interview with Scott Abel, Conference Organizer Extraordinaire

  41. 10/23 Intermountain STC Meeting: An Informal Discussion of Any Tech Comm Challenges You're Facing

  42. Seamlessly Integrating a Blog into Your Non-Blog Website

  43. Caught in the Current of Writer River: Building and Participating in Community-Driven Websites

  44. 10 Ways to Gather Feedback from Users

  45. What We Learn from Help Authoring Tool Surveys

  46. Like Father, Like Daughter

  47. Becoming a Writer -- Reflections on a Trip to Idaho

  48. Results for My 10 Technical Writing Stereotypes Survey

  49. Answering Reader's Questions: 'My Desire to Write Burns in My Heart Daily'

  50. HelpScribe: Why software is the best technical writing field

  51. Ingenious Technique for Helping Your Child Learn to Ride a Bike

  52. Free Ticket to DITA Tech/Comm Conference in North Carolina Nov 3-6

  53. Ten Technical Writing Stereotypes

  54. WordPress Tip: Using WordPress as a CMS -- Wordcamp Utah

  55. SEO Tips for Your Blog -- Wordcamp Utah

  56. WordPress Tip: WordPress and Podcasting — Wordcamp Utah

  57. WordPress Tip: WordPress 2.7 and Beyond – Keynote by Matt Mullenweg at Wordcamp Utah 2008

  58. Free Doc Train East Ticket

  59. Leaning Towards Longer Topics and Shorter TOCs

  60. Podcast: Repurposing Content for Multichannel Publishing (Single Sourcing)

  61. Users Read Help Manuals Like an Encyclopedia, Not a Novel

  62. Tip: Search Engine Optimize Your Blog Posts to Increase Your Readership

  63. WordPress Tip: Limau-Orange Theme with Navigation Bar from Contempt

  64. STC-Intermountain Meeting Tonight

  65. Watch What Happens When You Copy from Word into a Blog Post

  66. Thinking About an STC Proposal to Submit

  67. What's Convenient Gets Used -- a General Principle That Applies to Nearly Everything

  68. Wordcamp Utah -- Sept 27 in Provo, Utah

  69. How I Create Video Tutorials

  70. Prove My Help Authoring Tools Survey Wrong

  71. Help Authoring Tool Survey: Who, What, and How

  72. How Much Should You Document? Everything? Strategies for an Agile Environment

  73. Podcast: Flare 4 -- Ten New Features, Interview with Sharon Burton

  74. FLOSSmanuals.net: A New Wiki Help Authoring/Publishing Tool Hybrid

  75. Podcast: What's New in the Field of Technical Communication?

  76. Why I Hate Camping -- And Then an Epiphany

  77. Flare 4 Giveway — Enter to Win a Free Copy by Commenting on This Post | I'd Rather Be Writing - Tom Johnson

  78. Explain what you feel is an important feature for a help authoring tool and why (Flare Giveaway)

  79. Everything That Happened Today, or, The Busy Lives We Lead

  80. Utah Technical Writers Group -- Finding the Technical Writing Community in Utah

  81. Resources for Single Sourcing Projects

  82. Comprehensive Podcast Index -- A List of All My Podcasts

  83. On Podcasts -- Reasons for the Break and Plans for the Future

  84. WordPress Tip: WordPress as a Dr. Jekyll and Mr. Hyde Application

  85. Corporate Migration to the Blogosphere

  86. Another Collaborative Site: Read Scriptures Together

  87. How to Listen to Podcasts

  88. Too Connected – Utopias and Dystopias of Communication

  89. With All This Fuss About Tools, Three Best Practice Attitudes

  90. User Assistance: Why I Hate PDFs

  91. WordCamp Utah Registration Is Now Open - Joseph Scott's Blog

  92. Word Macro for Resizing Images that Have a Specific Style

  93. Tapping your creative juices Interesting ...

  94. An Article That Changed My Approach to Help

  95. Instructional Text in the User Interface: Some Counterintuitive Implications of User Behaviors :: UXmatters

  96. Free PDF Alternatives -- Save Yourself $700 and a Headache

  97. A History of Tech Comm Tools. This is a ...

  98. Echoes from the past: DITA, Help, Single-Sourcing tools -- Looking from the 60s to today

  99. Get Training in Technical Writing

  100. A Career in Technical Writing: End of Part One : PoeWar.com Writer's Resource Center

  101. Thank You Silahsiz Kuvvetler for Showing Me the Light

  102. Personal Essays on a Technical Writing Career -- by John Hewitt

  103. The Myth of Simplicity and Complexity in Help Authoring

  104. WordPress Tip: Show the Latest Post in Full, Then Summaries of the Other Posts

  105. WordPress Tip: WordPress' Biggest Mistake

  106. Reader Question: Creating Online Help for Touch-Screen Applications?

  107. New Site Policy About How I Respond to Questions

  108. Organizing Large Photo Collections Online -- Use the NextGen Gallery WordPress Plugin

  109. When you don't feel like blogging, is it time to blog?

  110. Tips for Distributing the Workload Among Your Team -- Answering a Reader's Question

  111. Venn Diagram of What a Blog Should Be About

  112. When can I say "janky" in my on-screen text?

  113. WordPress Training This Saturday 9 am to Noon

  114. WordPress Tip: WordPress Image Galleries — Give Your Photo Galleries a Lightbox/Slideshowesque Display

  115. WordPress Tip: Woopra — Enough Live Site Stats to Write a Dissertation

  116. Quick Reference Guides: The Poetry of Technical Writing

  117. The Intersection of the Personal and Professional, or, Why My Attempts at Nonfiction Essays in Grad School Bombed

  118. Approaching Help as Solutions to Problems — An Interesting Format from the CSS Cookbook

  119. Interview with Me in TechCraft

  120. "What's Next?" -- A Nice Way to End Help Topics

  121. 14 Widespread Myths about Technical Writing

  122. My Compromise with SharePoint -- What Works and What Doesn't

  123. My WordPress Site Was Hacked

  124. Customizing Your SharePoint Site? Read These 10 Concepts/Gotchas First

  125. Podcast: Five Books to Add to Your Technical Communication Library

  126. The Kind of Documentation Users Really Want

  127. "How can I become a successful TECHNICAL WRITER?"

  128. Systems that Get Better the More People Use Them

  129. Announcing WriterRiver.com, a Digg-like Social News Site for Technical Communicators

  130. Technical Writer as Conversation Stopper, and Other Notes from the STC Summit in Philadelphia

  131. My First Guest Post -- And Best Writing Tip

  132. Playing with Sound -- Adding Downbeat Tempo to a Discourse on Shakespeare

  133. Follow the STC Conference Twitterers at http://twemes.com/stc2008

  134. Marketing Yourself and Your Experience to Others in a Web 2.0 World

  135. Podcast: Using Video in Training and Documentation, Interview with Todd O'Neill

  136. Podcast: Analyzing Your Users and Needs Before Creating the Help Deliverables; Interview with Nicky Bleiel

  137. My STC Summit Presentation and Panel -- "The Art of the Podcast" and Marketing Yourself in a Web 2.0 World

  138. Podcast: How to Create User-Centered Documentation, Interview with Joe Sokohl

  139. Exploring Web 2.0 Possibilities in a SharePoint-Endorsed Environment

  140. Integrating All Library Content into One

  141. Thinking About a More Personal Style of Podcasting

  142. Podcast: Workspaces, Collaboration, and Information Sharing -- Interview with Emma Hamer

  143. Podcast: Why Content Management Projects Fail, Interview with Rahel Bailie

  144. Podcast: How XML Enables Information Sharing and Reuse -- Interview with Joe Gollner

  145. Feedback on the Podcast From a German Listener

  146. Poewar Giving Away $250 to the Guest Blogger Who Brings in the Most Traffic

  147. Scott Nesbitt Interview with Stewart Mader on Wikis

  148. Musings of a Tech Writer Podcast -- Mark in Canada Reflects on The Content Wrangler Versus the STC

  149. Podcast: XSL, Flash, and Live Blogging -- Interview with Sarah O'Keefe

  150. Podcast: Document Engineering, Interview with Robert Glushko

  151. SharePoint Wikis: Both Liberating and Frustrating

  152. Giving a Virtual Presentation to STC-Phoenix on Tuesday, May 13

  153. Post Doc-Train Thoughts While Sitting in the Vancouver Airport

  154. Podcast: Living Multiple Lives -- The New Technical Communicator, Interview with Noz Urbina

  155. Podcast: Embracing Wikis -- Interview with Stewart Mader

  156. Changing the Rules of the Game for the Benefit of the User

  157. Social Media 101: Now Everyone's a Technical Writer

  158. Podcast: Moving 50,000 Pages of Unstructured Content to DITA

  159. The 10/20/30 Rule of PowerPoint That I Wish Everyone Followed

  160. Podcast: Leading Your Company into the Wikis, Blogs, and Social Networks of Web 2.0

  161. WordPress Tip: Using WordPress to Build Websites Instead of Blogs

  162. WordPress Tip: My WordPress Quick Start Guide — Now Available on the WordPress Codex

  163. WordPress for Beginners Course

  164. The Broken STC Model -- and What's Replacing It

  165. Updated Date and Time for WordPress Course -- Wednesday Evening, April 30

  166. Madcap Blaze's Topic Review Feature: A First-of-a Kind Feature with an Interesting Workflow

  167. Podcast -- DITA: From the Perspective of Someone Actually Using It

  168. WordPress for Beginners Course -- Wednesday Evening, April 30

  169. Why Software Applications Need Product Blogs, and Why They Don't Get Them

  170. How Much Time Do You Spend in Web 2.0 -- Interesting Article from the Read/Write Web

  171. Find a Way to Have Fun in Your Writing

  172. Looking for Corporate Examples of Web 2.0 Engagement

  173. Podcast -- Social Networking and the Value of User Communities for Technical Communicators

  174. Guest Post -- From Blogging Veterans: Three Keys to Successful Blogging

  175. The Right Way and Wrong Way to Teach People WordPress: Notes from a Wordcamp Utah Planning Meeting at Applebees

  176. Podcaster Meetup at Doc Train West Conference in Vancouver

  177. Technical Writing -- Worth it? Interesting? Creative? Well-Paid? Hours? Answering a Few Questions from Saudi Arabia

  178. Keep an Open Mind: Detention Without Amanda Jones Isn't Necessarily Bad

  179. NY Times Article Suggests Effects of Blogging = Weight Loss/Gain, Sleep Disorder, Exhaustion, Heart Disease, and Nervous Breakdown

  180. How to Get Your Blog Mentioned in the Society for Technical Communication's Intercom: Include the Word "Technical Communicator"

  181. A Recipe for More Engaging Software Demos

  182. Podcast -- Transitioning from Technical Writing into Usability

  183. My Podcast in iTunes -- The iTunes Gods Have Granted Me Mercy

  184. The Question No One Asked Me at the Career Advice Panel, Thank Goodness

  185. The Best and Worst of Times with a Hard Headed Woman

  186. Twitter Tools and Uses: The Most Comprehensive Listing of Twitter Resources I've Seen

  187. A Creepy Widget I Absolutely Had to Add to My Blog

  188. I Enjoy a Good Alien Podcast Now and Then

  189. How to Get Everyone and Their Dog/Family/Friends Reading and Subscribing to Your Blog -- 10 Tips

  190. What's the Best Thing You've Done to Grow Your Career?

  191. I'm Planning to Offer WordPress Training -- Are You Interested?

  192. Four Simple Ways to Avoid Totally Botching an Interview

  193. Podcast -- Tackling Godzilla: A Writer/Usability Consultant Reflects on the Largest Project of her Career

  194. Virtual Meetings: A Lofty Yet Impractical and Unwanted Ideal? or Exactly What We Need?

  195. Seven Reasons Why I'm Twittering -- Especially During Conference Time

  196. Are You One of the 824 Technical Communicators on Ning Yet?

  197. Uncooperative Subjects: A Comparison of Two Failed Interviews and How to Turn Them Around

  198. Body Hacks and Optimization

  199. 10 Alternate Tests for Evaluating Technical Writing Job Candidates -- A List for Hiring Managers

  200. Six Ways I'm Using the H4 Zoom Recorder to Do Technical-Writing Related Things

  201. Lots of 2008 SXSW Podcasts Now Available

  202. My 5 Pet Peeves with Reading Blogs (mostly surrounding comments and feeds)

  203. Deciding When to Speak Up and When to Shut Up

  204. Two Types of Posts in the Blogosphere: Knowledge Posts and Creative Posts

  205. Recording SME Demos -- It's Easier Than You Think

  206. How to Record Live Presentations with the Zoom H4 Digital Recorder

  207. My Blogging and Podcasting Presentation -- the MP3 and Video Recording

  208. Stoking the Creative Muse: How Finding Ideas to Write About Is Similar to Remembering Your Dreams

  209. How My BlackBerry May Benefit You

  210. A blogging family

  211. Eight stitches for Susan

  212. CNN Producer Fired for His Blog -- A Growing Discontent for Mainstream Media

  213. 10 Ways to Bomb Your Presentation

  214. My Love Affair with Drop-Down Hotspots Ends

  215. Have a Blog? a Podcast? Want one? Come learn everything you need to know

  216. Why You Should Send Me (and Other Bloggers) Your Products for Free

  217. A Glimpse into the World of Agile Technical Writing, a.k.a. Extreme Technical Writing (XTW)

  218. Welcoming Camtasia Studio as a New Blog Sponsor

  219. Two New Blogs to Add to Your Reader: Craig Haiss' Helpscribe and Sharon Burton's Madcap Blog

  220. "Selection Beats Damping": A Compelling Argument About Why Blogs Trump Print Media

  221. Technical Writing Careers -- Answering 13 Questions about Technical Writing Jobs

  222. Top 10 Workspace Configurations for Technical Writers

  223. Free Doc Train Ticket ($899) for Your Response to a Question About Innovation

  224. Survey Results: How I'm Changing My Blog Based on Your Responses

  225. Jing Screencast: Getting Up and Running with Jing

  226. Are Gerunds in Topic Titles Problematic in Search Results?

  227. How Jing Can Benefit Technical Writers

  228. Will you take my short survey?

  229. Answering Questions on the "Practicalities of Blogging"

  230. A Web 2.0 Documentation Idea Gone Wrong

  231. I wish all companies provided tech support like this

  232. Blogger Compiles Extensive Examples of Unnecessary Quotation Marks

  233. Interview with STC President Linda Oestreich: Directions the STC Is Heading

  234. Notes from My First WordPress Meetup

  235. Camtasia Versus Captivate: Thinking About Screen Real Estate Problems in Video Captures

  236. Madcap Flare Review: 45 Things I Love About Flare, 31 Things I Hate About It

  237. 2008 WritersUA Salary Survey Published: $76K Is Average

  238. Going Beyond Technical Writing: Practical Advice for Diversifying Your Skillset -- Podcast Interview with Mark Hanigan

  239. Blogging Jobs for Technical How-to Articles

  240. PodcastFAQs.com: A New Information Resource for Podcasters

  241. President Hinckley Passes

  242. Clearplay: An Ingenious DVD Player That Filters Movies Without Altering Them

  243. WordPress Meetup in Salt Lake City with Matt Mullenweg

  244. Upcoming PodCamp in Salt Lake City on March 15

  245. The Art of Interviewing — 10 Tips for Perfecting the Most Important Element of Podcasting

  246. Innovation in Technology -- During Research, Unexpected Findings Lead You Down New Paths

  247. All About Madcap Flare: Podcast Interview with Paul Pehrson, MVP in Madcap Software Forums

  248. How to Share Everything with Everyone (well, a few things anyway)

  249. How to Get Out of a Slump, and Handle Pressure Situations Calmly

  250. The Impact of Social Media on Technical Communication -- Podcast Interview with Bill Albing

  251. "Regular Sloggers Trying to Make a Living"

  252. Three Notable Characteristics of Top 10 Posts: Lists, Headings, Images

  253. Why Some Leaders Don't Blog: The Untold Story

  254. The #1 Reason Why People Fail at Their Goals

2007 archives

  1. "The great new tool for writing a book today is a blog ..."

  2. My Blog and Podcast Site Are Now Merged into One -- Steps on How I Did It

  3. Jeter Interviews Mike Hamilton at Former Blue Sky Software Office in La Jolla, Calif.

  4. "Could you please tell me what the job of a technical writer is like?"

  5. Adventures with the New Technical Communication Suite from Adobe (mostly RoboHelp 7 and Captivate)

  6. The Hardest Part About Blogging: Coming Up With Something Interesting to Say

  7. Why People Think Help Is Useless, and How To Change This Thought

  8. Myths of Innovation: Brilliant Ideas Come From Constant Reflection, Not Random Chance

  9. Interesting Technique for Discovering Software Changes and Building Rapport with developers

  10. Reading this post made me want to be a workaholic

  11. A Good Response to "No One Reads the Help Anyway"

  12. Goodbye Podpress, it's time for a new mp3 player

  13. Technical Communication Suite from Adobe -- Interview with RJ Jacquez

  14. 99% of people who buy iPods don't realize several simple things ...

  15. Show Me Demos and Captivate -- Interview with Kevin Siegel

  16. Sample Integration of Captivate Screen Demos in RoboHelp Hotspots

  17. Free Copies of SnagIt 7 and Camtasia 3

  18. Musicophillia -- The Brain's Unexplainable Affinity for Music

  19. Thoughts on Adobe's New Technical Communication Suite

  20. Embracing the New Vernacular Instead of Pursuing the Holy Grail of Single Sourcing

  21. Special DMN Communications Podcast with Tech Writer Voices (me): Are you Hurting Your Career By Not Blogging or Podcasting?

  22. Top 10 Worst Things SMEs Say or Do -- Interview with Brenda Huettner

  23. IT Author Podcast -- Two Podcasts on Flare, One on the Making of a Technical Writer, and a Dogcast on User Psychology

  24. Online Anonymous Rating Sites: Empowering Individual Voices

  25. Building Online Communities: Interview with Svi Ben-Elya about Elephant.org.il

  26. Is Podcasting Dead? Jason Van Orden Versus Read/Write Web

  27. MadCap Software Sponsors the Tech Writer Voices Podcast

  28. Brain Waves and the Stimulation of Motivation/Creativity

  29. Three Excellent Podcasts on Networking, Outsourcing, and DITA

  30. Tech Writer: "Someone who writes as opposed to someone who rides something"

  31. Innovation, Imagination, Creativity -- Google VP of Search Products Tells Story of Gmail

  32. "A self-forgetful, perfectly useless concentration"

  33. Reflections on Allison Reynold's Talk on Job Skills for the Workplace

  34. Getting Excited About the Upcoming STC Summit in Pennsylvania

  35. Answering Tough Questions About Wikis -- Interview with Anne Gentle

  36. The Rockley Group Blog Is Here! I have a couple of DITA questions

  37. My TechCraft Article: Should You Sit Near SMEs?

  38. Implementing WordPress 2.3's New Tagging Feature

  39. Counterpoints to "7 Blogging Beginner Mistakes"

  40. LunarPages Sponsors the Tech Writer Voices Podcast

  41. Usability Research Behind Microsoft's Ergonomic Keyboard

  42. New WordPress Plugin Enables One-Click Installation of Plugins and Themes

  43. News Posts versus Thought Posts

  44. Five Skills Every Technical Writer Needs

  45. My STC Intercom article: "Top 5 Podcasts for Technical Communicators"

  46. Why you shouldn't be afraid of offending others and racking up a few penalties

  47. Location is everything when it comes to getting information from SMEs — Carcast

  48. A blog worth adding to your feeds -- and reasons why

  49. My Shared Items from Google Reader

  50. Virtual Ways of Communicating — Char James-Tanny

  51. A Quick Way to Unsubscribe from Feeds in Google Reader

  52. Cool Example of AJAX in a Blog -- Increases Usability

  53. Extracting information from SMEs

  54. Three new resources to check out

  55. My online absence isn't a permanent vacation

  56. Thoughts on the Accumulation of Stuff [Junk]

  57. Closing One Chapter, Opening a New One

  58. Rethinking the Importance of Screenshots, Diagrams, and Other Visuals

  59. Tom is moving to Utah

  60. Gigzig: Shows Where You Were 5 Years Ago and Where You're Headed 5 Years From Now

  61. A Perfect Model for Online Tutorials -- MS Visio Shapes Course

  62. Survey for New USF Tech. Comm. Program -- Would These Courses Create Highly Qualified Tech Writers?

  63. Best Tech Writing Tip Ever: Watch a User Try to Follow Your Instructions

  64. Grasshoppers that Look Like Aliens

  65. Small and Simple Things -- The Best Kind of Goals

  66. Rethinking the Term "Users"

  67. Three Simple Mistakes Non-Technical Writers Make

  68. Thoughts on the Rapidly Changing Pace of Technology

  69. Tips for Avoiding a Sedentary Lifestyle in the Workplace

  70. Four-Wheeling in the Wasatch Front

  71. Resolving Browser Display Discrepancies Between IE and Firefox

  72. If I Had Ten Days to Live ...

  73. The Paradox of White Space: Some Research and Examples of White Space in Web Design

  74. Making Special, Hidden Categories Separate From Your Home Page and Feed

  75. Evening Fishing at the North Pier

  76. Counterargument to the Importance of Categories in Blogs

  77. Switching from Desktop to Online Tools

  78. Accessibility for Blogs? New Audio Feature: Listen to Posts

  79. Nicely Designed WordPress Blog — Simple, Lots of White Space

  80. Converting Your WordPress Blog into a CMS (Content Management System)

  81. David Pogue's Review of the iPhone -- Engaging Videocast Worth Watching

  82. Economic Prosperity Tied to Openness and Tolerance, says Richard Florida; Also, Thoughts on Inclusive, Distributed Leadership

  83. Search Engine Optimization for Your Blog: Three Easy Techniques, and also Drawbacks to SEO

  84. Wikis in Documentation: Ann Gentle Asks, Can Wikis Stand Alone, or Must They Be Supplements?

  85. Information Architecture: Organizing Chaos, Metadata, Taxonomy vs. Folksonomy, and the Dublin Core

  86. Lucy Smiles for the Camera -- Funny Photo

  87. Context-Sensitive Help -- An Easy Method Using Javascript

  88. POPURLS -- Consolidated News Aggregation From Digg, Del.icio.us, Reddit, Tailrank, Newsvine, and 20 Other Sites

  89. Special Father's Day Post: Description of My Dad

  90. Google Reader's Shared Items Feature -- Allows You to Easily Share Selected Posts from Your Feeds

  91. PostSecret -- a Postcard Confession Site, Fathers Theme

  92. Survey Results of My Blog's Readership and My Accompanying Analysis

  93. TechCrunch Founder Interview on iinnovate -- Arrington Talks About How Blogging Is a Treadmill

  94. Intro to Information Architecture -- Reflections on the Different Roles We Can Play

  95. My Podcast Picks

  96. Installing Mediawiki Is Much Easier Than The Instructions Suggest -- My Quick 10 Step Tutorial for Installing Mediawiki

  97. Madcap Flare Spotlight -- "Six Persistent Flare Problems" Post by Paul Pehrson

  98. A New Approach: Tech Comm News

  99. Google Master Plan Video -- Speculations on the Hidden Purposes Behind Google's Information Collection

  100. Everything Is Miscellaneous -- The Problem with Classifying Information

  101. Writing Style to Keep in Mind for Blog Posts -- Be Clearer Than Usual, State Main Point Up Front

  102. Punishing by Rewards -- Motivational Techniques That Don't Work

  103. Leadership Lesson: After Building Some Trust, Make Direct Invitations

  104. How Information Travels in the Blogosphere -- a funny anecdote

  105. How to Record Conference Calls -- Answering Reader's Question

  106. Lip Dub Video Clip Captures Essence of the Web -- Spontaneity, Authenticity, Participation, Fun

  107. Vista Help Emphasizes Concepts in Effort to Create Power Users

  108. Who are you? A one-question survey to identify my readers

  109. How Scoble Reads 622 RSS Feeds -- Thoughts and Reactions

  110. Installing Multiple Versions of WordPress on the Same Account, But Masking Them to Appear as Different Domains

  111. Vista and Office 2007: Presentation by David McNamee from Microsoft

  112. Google Maps Offers Mind-Blowing Street View -- It's Like Walking Around Virtually in a City

  113. Alan Houser Starts a Blog -- Check Out the Group Wellesley Wire

  114. The Return of the Newsletter — How to Keep the Newsletter Concept Without the Work

  115. How to Break into Technical Writing

  116. The Death of Associations -- Declining STC Statistics Prompt Innovation, Realigning of Value

  117. Usability Tip from Ricecooker Critiques Podcast -- Print the Documentation on the Product

  118. Former HP CEO Talks About Corporate America and Why Constant Innovation Drives Success

  119. WordPress 2.2 -- Here's Why It's Worth the Upgrade

  120. Be Careful When Upgrading to WordPress 2.2 If You Have the WP-Cache Plugin — Adventures in Backing Up and Restoring WordPress Databases

  121. My Podcasting Method for Face-to-Face Interviews

  122. Podcasting at the STC Conference: Reasons, Methods, and Reflections

  123. STC Conference: Geoff Sauer on tc.eserver.org, the Largest Tech Comm Index Online

  124. STC Conference: Rob Houser on Creating Nontraditional E-Learning

  125. STC Conference: Scott Abel on Web 2.0

  126. STC Conference: Ann Rockley on the Rockley Group Blog and a New CMS Report

  127. STC Conference: Chris Thompson on Searching for a Content Management System

  128. STC Conference: Caroline Jarrett on User Interface Design

  129. STC Conference: Whitney Quesenbery on the Five E's of Usability

  130. STC Conference: Harry Miller on Multimedia Documentation

  131. STC Conference: Stephanie Bryant on Videoblogging

  132. STC Conference: Mike Brazill on Writing for Developers

  133. STC Conference: John Daigle on RoboHelp 7

  134. STC Conference: Debbie Kennedy on Modular Writing and Reusability

  135. STC Conference: Joan Lasselle on Adopting Content Management

  136. STC Conference: Cindy Skawinski on Activity Diagrams (Uniform Modeling Language Artifacts)

  137. STC Conference: Adrienne Escoe on Recruiting

  138. STC Conference: Teresa Lipus, Snake River chapter, Southern Idaho and Eastern Oregon

  139. STC Conference: Deanne Levander, Twin Cities, Minnesota Chapter, and John Garison, Vermont

  140. STC Conference: Laurel Bowen, Oakridge Tennessee Chapter

  141. STC Conference: Brad Simmons, Ames, Iowa

  142. STC Conference: Michael Gernes, Central Iowa STC Community

  143. Leadership Day: Jackie Damrau, Dallas, Texas, and Rachel Houghton, Willamette Valley, Oregon

  144. Leadership Day: Jeanette Rogers, Seattle, Instructional Design & Learning SIG

  145. Leadership Day: Lorrie Corbett, Philadelphia Metro Chapter

  146. Leadership Day: Hillary Hart, Austin Chapter

  147. Leadership Day: Todd Race, Toronto chapter, Canadian Issues Group

  148. Leadership Day: Dan Dornbrook, Chicago Chapter

  149. Leadership Day: Melanie G. Flanders, China; Beau Cain, Director 8

  150. Leadership Day: Paul Sinasohn, Berkeley Chapter, California

  151. Leadership Day: Holly Harkness, Al Hood, and Howard Speck — Atlanta Chapter

  152. Leadership Day: Rhevati Sampath and Wendy Tung, Berkeley Chapter, California

  153. Leadership Day: Kelly Schrank & Lou Martindale — Mid-South Chapter in Memphis and Suncoast Chapter in Tampa

  154. Leadership Day: Sue Kloster, Willamette Valley Chapter, Oregon

  155. Three Things to Avoid When Doing Face-to-Face Podcast Interviews

  156. Blog Carnivals and my 'Makes-Me-Smile Monday' Post

  157. On My Way to the STC conference in Minneapolis

  158. Graduating Kindergartener Asks Difficult Interview Questions

  159. Creating Help in the Web 2.0 Age — Presentation by Neil Perlin

  160. STC Atlanta Launches Podcast — Michelle Schoen Is Atlanta's Resident Podcaster

  161. Wikis in Action — The Top 57 Wikis by Rank

  162. Special Announcements: Add your blog to techwriterblogs.com wiki, and also support Tech Writer Voices

  163. Presentation on Writing and Web 2.0 by Keith Hoffman — Given at the University of Wisconsin

  164. Wikis Are Coming: An In-Depth Exploration of Using Wikis in Documentation — Interview with Katriel Reichman (Israel)

  165. Setting Up a Wiki in a Few Minutes — Installing Dokuwiki

  166. Help Support Tech Writer Voices — Consider this Our Spring Membership Campaign

  167. Calling All Tech Writing Bloggers: List Your Blog in the New Tech Writing Blog Directory Wiki

  168. Neil Perlin Enters Blogosphere and Gives Away Free Flare Stylesheets

  169. Google 411 -- Free Information Listings via Phone

  170. Perfect Explanation of RSS -- Engaging Video Tutorial

  171. A Few Conversations at Doc Train — User Personas, Data Conversion, and Simplified Technical English

  172. My First Carcast: Driving Home from Vancouver After the Doc Train Conference

  173. Free Conference Call Recording/Podcasting Service at FreeConferencing.LiveOffice.com

  174. Managing Virtual Teams: Getting the Most from Wikis, Blogs, and Other Collaborative Tools — Interview with the authors

  175. How Blogs Dominate Google — One Highly-Linked-To Blog Can Rule the World

  176. Jott—a Free Voicemail to Transcribed Text Memo Service

  177. Podcast Downloads Report -- About 8,500 downloads so far

  178. Interview with George Hayhoe, editor of Technical Communication Journal, on Technical Writing in China and Korea

  179. Podcast Site Redesign -- I'm Now Using the Leia Theme

  180. If you missed my presentation, here it is online (delivered through WordPress)

  181. Where I'm Going, My Aspirations -- Everything Seems to Align with Web 2.0

  182. More Topics

  183. Basic Tutorial

  184. WordPress as a CMS

  185. Different Uses of WordPress

  186. Why Blog?

  187. Twenty Ways to Make Your Blog More Usable: A Behind-the-Scenes Look at WordPress

  188. Blog Usability Checklist

  189. Glamorous Careers Turn Out to Be Boring--This American Life Podcast

  190. WordPress Plugins: Take Your Blog's Functionality To a New Level

  191. Going to Vancouver on Tuesday for Doc Train Conference!

  192. New Theme Viewer: 39 WordPress Themes I Like

  193. WordPress Themes Crash Course: Everything You Need to Know to Get Started with Themes

  194. Unraveling the Geologic Stratum of the Blogosphere: Why We Blog

  195. RockYou—Create Dynamic Slideshows with Music for Your Site

  196. On Writing Better: Tips from a South by Southwest Panel

  197. Twenty Usability Tips for Your Blog — Condensed from Dozens of Bloggers' Experiences

  198. Defining Experiences: Five STC Candidates Share Influential Stories from the Tech Comm Field

  199. Making Help More Human, and other discussions

  200. Former MySpace Exec. Explains How Experience Can Be an Impediment to Success

  201. A Case for Corporate Transparency: How Channel 9 Changed Microsoft from the Darth Vader of Tech to Downright Visionary

  202. STC Candidates: Submit a Story about a Defining Moment in Your Career

  203. Answering Reader's Question: Can you give me a little information about the blogging section of your Web site?

  204. Susan Burton Provides an Inside, In-Depth Look at STC's Most Pressing Issues

  205. Google CEO's Advice for People Entering a Technology Career: Stay Engaged, Keep Learning and Trying Things

  206. How to Subscribe to RSS Feeds with Internet Explorer 7

  207. Single Sourcing Wiki Tools for the Enterprise — Traction TeamPage5?

  208. MySQL CEO Says, "It is dangerous to hire someobody who has too much experience."

  209. WordPress vs. Movable Type: The Advantages of Open Source and What It Means for Technical Writers

  210. Special STC Elections Podcast: Interview with Nicky Bleiel, Candidate for Director

  211. Broken Days and Perfect Days

  212. Yahoo Pipes and the Mashed Up World of Aggregated, Filtered, Blended Information

  213. Three New Features for this Blog: a Post Index, Inbound Links Display, and Public Web Stats

  214. Finding Work You Love Vs. Loving the Work You Find

  215. Florida Competition Winner Explains Principle of Success: Brevity

  216. Corporate Blogging: Five Rules for Success in the Blogosophere

  217. Answering Reader's Questions: How To Keep Up with Work/Family Balance, and Which Tools to Use

  218. WritersUA Publishes 2007 Salary Survey; 73k Is Average

  219. Sierra Says Help Needs to Be Human, Conversational, and Geared Towards Panicky Users

  220. Special STC Election podcast: Call for Participants

  221. Dan Rather Podcast from South by Southwest: "Journalism needs a spine transplant; it has lost its guts"

  222. Is Technical Writing Boring? Tech Writers as Information Architects

  223. TECHWR-L and Technical Editing SIG Implement Drupal and WordPress

  224. The Evolutionary Strategy of Web 2.0 — It's Like Having 100 Personal Researchers Working For You

  225. Embedding an Audio Player into Your Site Without WordPress

  226. Nine Lessons for Would-be Bloggers -- Great Advice from Josh Porter on Overcoming Blogging Hangups

  227. Microformats and the Semantic Web

  228. Second Life: A 3-D Space for Virtual Meetups and Instruction?

  229. Wikinomics: Combining Wikis with Economics; the More You Share, the More You Win

  230. Librivox: Open Source Audio Books; You Contribute Your Own Readings

  231. Online Communities, Member Maps, Virtual Chats, Sparkpeople, Intercom, and More

  232. Plagiarism and Cannibalism Both Natural and Necessary, say Writers and Musicians

  233. Creating Passionate Users Explains How to Make the Best User Manual Ever

  234. Starting Your Own Blog: Tips for Non-profits

  235. Free Podcasts at Open Culture: Informational Podcasts on Almost Everything

  236. Looking at the Past; Exploring Directions for the Future

  237. Number One Issue for Technical Writers Today: Keeping Pace with Rapidly Evolving Technology

  238. Chapter Chat Results: It Went Well, But Only 4 Participated

  239. OPML Files — What Feeds Are You Following?

  240. Design good websites by following principles of technical writing style

  241. Examples of companies integrating podcasts into their mix of technical communication deliverables?

  242. 37 Signals, To Do Lists — Printable To Do Lists To Get Organized

  243. My First Virtual Administrative Meeting

  244. "I don't have time to listen to podcasts..."

  245. Review of Word 2007, Tool vs. Industry Experience, the Slow Movement, E-mail Tips, and More

  246. Grammar Girl Podcast — Some Thoughts on Grammar as a Topic for a Podcast

  247. Spinvox: The Next Killer App. for Cell Phones

  248. Integrating Google Adsense into this Blog

  249. Never Listen to Voicemail via Cell Phone Again — Callwave.com & Spinvox Deliver Voicemail to Email for Free

  250. Suncoast Member Map Finished

  251. Guy Kawasaki's Impossible Burden: After Blog and E-mail, There's No Time to Write the Book

  252. Matt Mullenweg Explains Genius of Akismet and Appeal of Fast Development Cycles

  253. Eric Schwartzman Talks About Integrating Podcasts into the Marketing Mix

  254. Virtual Meetings? Chat Feature

  255. Blogging for Your Future Employer

  256. Are Newsletters Dead?

  257. WordPress Easter Egg Defies Logic by Removing Styles

  258. Boagworld Shares Advice on Podcasting

  259. Ze Frank's Show — STC Speaker in Minneapolis Conference

  260. Doug Davis on the Job Side of Technical Writing — Location, Industry Experience, and Salary

  261. Two more surveys — Innovations and WritersUSA

  262. Podcast Revenue Idea: Provide 20 second Job Listing Spots in Place of Ads

  263. Reflections on the First Cohost Podcast

  264. First Cohost Podcast — A Natural Conversation about Technical Writing

  265. Is technical writing boring?

  266. DMN Comm. Podcast Gives Thumbs Down on RoboHelp; But More Interesting Is Shift in Style

  267. 10 Ways to Make Your Blog More Appealing

  268. Take Clyde's Blogging Survey

  269. Tech Writer Voices Switching to Co-Host Style

  270. Writing Blog Posts by E-mail

  271. Making a Chapter Member Map Mashup with Google Maps

  272. 10 Reasons Not to Upgrade to Robohelp 6

  273. Podcasting Reader's Comments — The Pilotless Drone

  274. Video on SharePoint 2007 Wiki, Blog, and RSS Functionality from Microsoft's Channel 9

  275. Getting Started with WordPress — Video Tutorial on Installation

  276. RoboHelp to Wiki Conversion Tool

  277. Installing WordPress -- a Quick Video Tutorial

  278. Discussion about RoboHelp 6 — Interview with Rick Stone

  279. Using Wikis as Project Documentation Tools

  280. Blogs that Lose Direction and Go from Blog to Blah?

  281. Survey Gizmo: The best tool/thing I have used/done

  282. Are We Moving Toward GooOS, the Google Operating System?

  283. User Paradox with Not Reading User Manuals

  284. Using Ajax Shelf to Help Users Find Pages on Suncoast Site

  285. 10 pet peeves of technical writing

  286. Tips from the Frederator: Pursue Life's Passion Online, and Blog Often, Short, and with Pics

  287. Adobe Enters Blogosphere

  288. Adobe Seminar -- Nice Connection and Demo, But Questions Seemed Filtered

  289. Dealing with the Documentation Aspects of Bad Software -- My Response to the Latest DMN Communications Podcast

  290. Wordpress 2.1 Review

  291. Allure of New Media Requires Strict Bedtime Control or Else Sleep Deprivation Will Set In

  292. The Curse of Knowledge -- The More You Know, the Worse You Become At Communicating That Knowledge

  293. How to Create a Site Where Users Can Actually Find Information — Interview with Thom Haller

  294. Latest Podcast Is Posted on Tech Writer Voices

  295. WordPress 2.1 Released -- This is a major release

  296. Survey on Blogging -- Darren Barefoot

  297. Applying Web 2.0 to Podcasting

  298. Trying to Create Tech Writer Voices Logo

  299. Technorati Blogosphere Report -- 1.3 million new posts per day, so what are people writing about?

  300. Reading Blogs versus Reading Traditional Print Media

  301. RoboHelp 6 Not Compatible with Word 2007

  302. Create RSS Feeds From Any Site With Ponyfish

  303. Ten Tips for Problem Solving and Troubleshooting

  304. WordPress = Bliss: The Joy of Customization

  305. RoboHelp 6 launched — List of New Features

  306. Web Developer Firefox Extension Makes CSS Editing Easy

  307. Ten Lessons Learned as a Technical Communicator — Interview with Rahul Prabhakar

  308. Patience Thresholds for Technology

  309. Listening to Podcasts Without Dedicating Any Time for Them

  310. Why Software Sucks, by David Platt

  311. Read a Book by E-mail, a Little Each Day with Daily Lit

  312. Recording your chapter presentations

  313. Dynamic Help in Visual Studio .NET

  314. Podcasting article in STC Intercom magazine

  315. Inexpensive Screencast Software: Blueberry Flashback Express Recorder

  316. Talkr service converts text-only blogs into podcasts

  317. Google Talk

  318. Mike Hamilton Gives Flare Demo to the Suncoast Chapter

  319. WIFM and Blogging

  320. The Concept of Trackbacks

  321. Year in Review -- "You" Chosen as Most Important Person

  322. The Convergence of Web 2.0 with Help Documentation — Tom Johnson

  323. Help 2.0: The Convergence of Help with Web 2.0

  324. Rating Feature Now Available

  325. WordPress Shopping Carts

  326. Understanding Principles of Usability, Part 2 — Karen Bachmann

  327. New Look and New Approach to Blog/Podcast

2006 archives

  1. Wikipedia -- indisputable Web 2.0 triumph

  2. The Challenge of Web 2.0 Documentation: WordPress's Immense Codex

  3. Payscale: a Web 2.0 salary comparison tool

  4. How many of these Web 2.0 sites do you know?

  5. Make your computer run faster by disabling all the auto-startup programs

  6. Reading Tech News: Digg

  7. Google Groups Rocks — Find Answers to Almost Everything

  8. Web 2.0 dieting and nutrition site: Sparkpeople.com

  9. WordPress as Budgeting Software: Mo.neytrack.in

  10. Using Gmail to read Threaded Conversations from Listservs

  11. Designing for "Web 2.0" audiences

  12. Understanding Principles of Usability, Part 1 — Karen Bachmann

  13. Skype Firefox Exention Changes Phone Numbers into Buttons

  14. First Blog Post Using Word 2007

  15. Open Source Folder Compression Utility -- 7 Zip

  16. Word 2007 Features and Demo -- offers style sets to quickly transform documents

  17. Creating Word templates with customized help delivered by Clippy

  18. Posting Youtube Videos — A Required Tone for Internet Audiences?

  19. Creating your own RSS Feed

  20. Keith Hoffman Interviews Susan Burton, Exec. Director of the STC

  21. Looking up IP addresses

  22. Web 2.0, CMS, and DITA — Interview with Ann Rockley

  23. New Podcast on Web 2.0, DITA, CMS

  24. Podcasting article and my 15 favorite podcasts

  25. Wordpress to offer Enterprise Edition

  26. How to Increase Collaboration and Performance — Interview with Emma Hamer

  27. Open Source Software and Wikis

  28. Checking out Youtube: A Few Fun Videos to Watch

  29. Firefox and Deepest Sender are superior to IE7

  30. The coolest thing ever -- Total Tech Writer Blog Aggregation

  31. First survey results with Survey Gizmo

  32. Top 100 blogs and top 100 podcasts

  33. Two useful tools for surveys and webinars

  34. Getting Ideas for Your Blog: Oneword.com

  35. Podcast metrics analysis for Tech Writer Voices

  36. Technical Writing in India — Interview with Sandeep Balakrishna

  37. Corporate Blogging

  38. Wordpress releases first official Wordpress Multi-User Edition

  39. Another Perspective on Single-Sourcing — Interview with Sarah O'Keefe

  40. Calling all potential podcasters...

  41. How To Create a Usable Index — Interview with John McGhie

  42. Being Interviewed Is Fun

  43. Podcasting 101 — by Tom Johnson

  44. How to Implement Single Sourcing — Interview with Neil Perlin

  45. Figuring out Audio

  46. Podcasting FAQs

  47. Tech Writer Voices Podcast

  48. Joomla, an Open-Source Content Management System Solution — Interview with Sean Wheller about Joomla

  49. Knowledge Management and Technical Writing — Janet Foley

  50. Flare 2.0 and MadCap Software — Interview with Mike Hamilton

  51. Content Management Professionals — Interview with Scott Abel

  52. Writing for the Web — Ian Koss, Founder of Ink19.com

  53. The popularity of how-to podcasts

  54. Podcasting site is finished

  55. Combining Podcasting with Technical Writing

  56. Podcast site almost ready

  57. DITA Structured Blogging and Online Help

  58. Recording Phone Interviews

  59. Advantages of using Wordpress for blogging

  60. Websort -- Testing out the Logical Taxonomy of your Site

  61. Using the Yahoo Maps API

  62. Recording STC Chapter Presentations

  63. A restful Labor Day weekend; thoughts on podcasting

  64. Hard Drive Totally Crashed

  65. FTCC launches its site and call for entries today

  66. We need an IT Conversations for Tech Writers

  67. Barry Schwartz — Less is More — Why Too Many Options Leads to Dissatisfaction

  68. Malcolm Gladwell — Why People Can't Express What They Really Mean and Feel

  69. Motivations for Hackers [and Technical Writers?] -- Paul Graham speech

  70. Teddy Roosevelt's River of Doubt

  71. Why this blog, separate from the Suncoast Blog?

About Tom Johnson

Tom Johnson

I'm an API technical writer based in the Seattle area. On this blog, I write about topics related to technical writing and communication — such as software documentation, API documentation, AI, information architecture, content strategy, writing processes, plain language, tech comm careers, and more. Check out my API documentation course if you're looking for more info about documenting APIs. Or see my posts on AI and AI course section for more on the latest in AI and tech comm.

If you're a technical writer and want to keep on top of the latest trends in the tech comm, be sure to subscribe to email updates below. You can also learn more about me or contact me. Finally, note that the opinions I express on my blog are my own points of view, not that of my employer.